Housing Register Officer

Location: Greater London

We are currently seeking an experienced Housing Register Officer to join a busy Housing team within an East London Local Authority.

The successful candidate will be responsible for assessing new and existing applications to the Housing Register, ensuring households are assessed accurately and in line with the Council's housing allocation policies.

Key Responsibilities

· Assess Housing Register applications and re-registrations, ensuring information remains accurate and up to date.

· Determine applicants' eligibility, effective date, level of priority and any special circumstances affecting their application.

· Activate applications for households that meet the qualifying criteria.

· Assess requests for additional preference on medical grounds.

· Provide clear and comprehensive housing advice, including alternative housing options for applicants who do not qualify for the register.

· Communicate decisions clearly to applicants and manage enquiries relating to their applications.

· Maintain accurate case records and ensure assessments are completed within required timescales.

The successful candidate will have strong knowledge of housing legislation and allocations, alongside excellent assessment, communication and customer service skills.

How to Apply

If you are interested in this role and meet the criteria above, please send us your application today.
 
If you do not hear from us within 2 working days of applying, your application has been unsuccessful.

If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.

Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).

By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us