Communications & Engagement Officer

Responsible to:
Communications & Engagement Manager

Starting salary: £44,330 per annum

Contract details:
Full time. Monday to Friday. 9:00 am to 5 pm. Hybrid working, some mandatory office days required.

London Councils operates in a hybrid working environment as an agile employer, working across its Strategic Directorates.

• Interviews: w/c 22nd September 2026

Climate change Climate change refers to long-term shifts in temperatures and weather patterns. Human activities have been the main driver of climate change, primarily due to the burning of fossil fuels like coal, oil and gas.

Warmer Homes London (WHL) is looking for a Communications and Engagement Officer to help us tell our story, engage our partners and residents, and support London's journey towards warmer, healthier and more energy-efficient homes.

As our Communications and Engagement Officer, you'll play a key role in how we communicate with residents, local authorities, housing providers and sector partners.

Working alongside the Communications & Engagement Manager, you'll create compelling content, coordinate stakeholder engagement, support events and help ensure our communications are clear, accessible and impactful.

This is an exciting opportunity for an excellent communicator who enjoys variety and wants to see the real-world impact of their work.

Read about the job activities in more detail in the Job Description and Person Specification document attached below.

Do you have a talent for turning complex information into clear, engaging content? Are you passionate about creating communications that make a real difference to people's lives?

We're looking for someone who has:

• Experience creating engaging communications across multiple channels.
• Excellent writing, editing and proofreading skills.
• Experience engaging a wide range of stakeholders.
• The ability to explain complex information in plain English.
• Strong organisational skills and the ability to manage multiple priorities.
• A collaborative approach and excellent interpersonal skills.
• Creativity, initiative and a genuine passion for making communications accessible and meaningful.

If you're a creative communicator who wants to make a lasting impact across London, we'd love to hear from you.

Warmer Homes London is a new organisation designed to make Londoners’ homes greener, healthier and more affordable to heat by being more energy efficient. It is funded by the boroughs, the Mayor of London and London Councils. This new initiative is set to forge bold new partnerships, working with all levels of government, as well as with housing associations, builders, community energy groups, and training organisations.

Warmer Homes London will deliver its mission by:

• working together: we will overcome systemic barriers to change the fragmented approach towards retrofitting social and low-income private housing
• providing the data insights: we will drive better value for public money and turbo-charge efforts to make London’s homes warmer at scale and at pace
• Making Londoners’ homes more comfortable all year round: enabling practical measures to be installed by suppliers, such as- wall insulation that keep heat in; heat pumps that are cleaner and cheaper to run; and solar panels giving clean renewable energy.

London Councils is the collective of London local government, the 32 boroughs and the City of London Corporation. They come together through London Councils to work in collaboration to deliver their shared ambitions for London and Londoners.

Through lobbying, collaboration and partnership, we ensure the voice of the London boroughs are united, and heard at a local, regional and national level.

We also run a number of services on behalf of the boroughs including the Freedom Pass, Taxicard and Health Emergency Badge (HEB) and London Lorry Control Scheme (LLCS).

We are committed to equal opportunities and encourage applications from all backgrounds. Reasonable adjustments will be made to support candidates during the recruitment process.

• Job Reference londoncouncils/TP/10157/208
• Contract Type Permanent
• Closing Date 4 September, 2026
• Job Category Retrofit/Warmer Homes London
• Business Unit London Councils
• Location 4th Floor, 12 Arthur Street, London, United Kingdom