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Trainee Generalist Advice Caseworker
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-09-20
Listing for:
Citizens Advice BANES
Apprenticeship/Internship
position Listed on 2026-09-20
Job specializations:
-
Government
Public Health, Bilingual -
Healthcare
Public Health
Job Description & How to Apply Below
Salary Starting on salary NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months) plus London allowance
Interviews will take place on 6 October 2026.
About the roleThis is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.
Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £35,689 per annum.
- You must be a trained Gateway Assessor
- Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
- Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
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