Analyst, Billing Operations

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At BCLP, we’ve built our firm on the foundations of thinking differently. Curious, inquisitive and unbound by tradition, we’re building change within our sector and beyond.
It starts with our people, which is why we are in need of a Billing Operations Analyst to support our efforts in managing client billing arrangements, ensuring compliance with Outside Counsel Guidelines, and maintaining accurate financial records. This role involves close collaboration with the Pricing Team, Partners, and Finance colleagues across EMEA and the US. The Billing Operations Analyst will also utilize Intapp Terms to manage client terms and ensure proper setup of billing requirements.
Key Responsibilities
:

• Use Intapp Terms to review and manage Outside Counsel Guidelines linked to new engagements.
• Act on notifications from New Business Intake to ensure accurate Client/Matter setup in 3E.
• Liaise regularly with the Pricing Team regarding rate structures and upcoming changes.
• Implement and maintain exception rates in Elite/3E aligned with approved client arrangements.
• Ensure visibility of rates for eBilling clients to the relevant eBilling team for vendor system updates.
• Close matters in the system and resolve outstanding WIP, A/R, and Trust balances.
• Add litigation task and activity codes based on Intake notifications.
• Complete weekly VAT/GST checks for EMEA & Asia as delegated.
• Process volume discounts and client rebates in accordance with Pricing instructions.
• Maintain and update system designations, task/activity code lists, and fee alert notifications.
• Process matter location and currency changes accurately.
• Build relationships with Secretaries, PAs, and Partners to ensure alignment with billing processes.

• Excellent attention to detail and accuracy in financial data.
• Ability to manage multiple tasks and meet deadlines.
• Strong communication and stakeholder management skills.
• Problem-solving mindset and proactive approach to process improvement.

• Experience in legal or professional services billing operations.
• Strong understanding of Elite/3E and Intapp Terms systems.
• Knowl…