Spa Therapist

Join us as a Spa Therapist at The Dorchester Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

As a Spa Therapist, you'll enjoy your work and take pride in delighting our guests.

• Guest Care and Treatments:
  Provide a wide range of spa treatments including massages, beauty treatments, facials, and nail polishing. This also includes retailing skin‑care products to guests, accurately completing consultation forms and maintaining high standards in the treatment room following spa standards.
• Guest Requests:
  Handle special requests from guests, including preferences for therapists and treatment methods, and show intuition and empathy, especially when guests are celebrating special occasions.

• Previous experience in a spa – at least 3 years as a beauty therapist performing a wide range of treatments.
• Qualifications – ITEC, CIBTAC, CIDESCO or NVQ level 3 or equivalent in all beauty treatments and massage, including deep‑tissue massage and electrical facial and body treatments.
• Knowledge of treatments, contra‑indications and skin‑care retail sales is desirable.
• Strong verbal communication skills – English is the primary language used in our hotel.
• Immaculate personal grooming standards.

• Strong, proven retail sales background.
• Qualification in reflexology.

• Complimentary stays with breakfast at Dorchester Collection Hotels every year.
• 50% off food and beverages at selected bars and restaurants within the Dorchester Collection, friends & family stay discounts at hotels, and discounts at various high street and online shops.
• Employee perks: enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); seasonal ticket loan, rental deposit scheme, private financial advice and eye‑care vouchers.
• Training and development: access to apprenticeships from Level 2 to Hospitality Degree Level 5 and partnership with nationally recognised apprenticeship providers.
• Social events: summer party, winter ball, pub quizzes and cultural & milestone recognition celebrations.
• Referral bonus: earn a £1,000 bonus when you recommend a friend.
• Well‑being support: immediate well‑being advice.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at

Mid‑Senior level

Full‑time

Health Care Provider

Hospitality