Spa Therapist (Maternity Cover

Join Firmdale Hotels' prestigious So holistic Spa team as a Part-Time Spa Therapist (3 days per week) on a 12-month fixed-term maternity cover contract, and embark on a rewarding career defined by luxury, excellence and exceptional service. At Firmdale, we redefine hospitality by offering a unique and unforgettable experience in each of our eight London properties, including the iconic Ham Yard Hotel.

As a Spa Therapist, you'll work closely with our Spa Manager to deliver exceptional treatments to our esteemed in-house guests and VIP clientele. From indulgent massages and rejuvenating facials to flawless manicures, pedicures, and waxing services, you'll cater to every aspect of our guests' relaxation and beauty needs.

Responsibilities:

• Perform a diverse range of treatments across all eight London properties, ensuring each guest receives the utmost care and attention.
• Demonstrate a comprehensive understanding of our treatment packages and offerings, guiding guests towards personalised experiences.
• Cultivate strong, professional relationships with guests to foster loyalty and contribute to the growth of our client base.
• Expertly recommend retail products tailored to guests' preferences and effectively close sales to enhance their at-home wellness routines.
• Strive to meet and exceed sales targets established by the Spa Manager, showcasing your dedication to su...