Assistant Manager; Beauty

Are you someone who is passionate about beauty excels at leading large teams and loves creating exceptional customer experiences

At Boots being a Beauty Assistant Manager means leading one of the most exciting and high-profile beauty businesses in the company. Based in the largest beauty hall in Boots youll be responsible for inspiring a sizeable team delivering exceptional customer experiences and driving outstanding commercial results across a portfolio of premium beauty brands.

Guided by our purpose With You. For Life. youll create an environment where customers love to shop colleagues feel supported to succeed and beauty specialists can thrive. With over 54 Beauty Specialists reporting into this role were looking for an experienced people leader with a genuine passion for beauty and a proven track record of developing high-performing teams and delivering results.

This is a hands-on leadership role where youll balance people performance and operations taking ownership of a significant beauty business and ensuring every customer receives expert advice and a premium shopping experience. If youre an experienced beauty leader looking to take on a high-profile role with real impact wed love to hear from you.

What youll be doing

As Beauty Assistant Manager youll report into the General Manager of the store and lead a large team across our premium beauty operation role modelling exceptional customer service while delivering strong commercial performance.

Leading a team of over 54 Beauty Specialists youll create a positive engaging and high-performing culture where colleagues feel supported motivated and able to develop their careers while delivering an outstanding customer experience.

You will:

• Lead and inspire a team of over 54 Beauty Specialists to deliver exceptional customer experiences and commercial results
• Create a positive supportive team environment where colleagues feel confident capable and motivated
• Coach develop and line manage your team through regular conversations feedback and development planning
• Drive sales profitability and performance across the beauty hall identifying opportunities to grow the business
• Build strong relationships with premium beauty brands and ensure outstanding execution of brand standards
• Deliver exceptional service standards helping customers find the right products and solutions for their beauty needs
• Take ownership of workforce planning scheduling and resource management across the department
• Use commercial reports data and insight to identify trends and drive performance improvements
• Ensure all operational compliance and health and safety standards are consistently maintained
• Lead the beauty business confidently in the absence of the Store Manager taking accountability for decisions and performance

What youll need to have (our must-haves)

• Significant experience leading and managing teams within a beauty cosmetics luxury or premium retail environment
• Proven experience managing and developing large teams with the ability to coach inspire and improve performance
• A genuine passion for beauty cosmetics and delivering exceptional customer experiences
• A strong commercial mindset with evidence of driving sales and achieving performance targets
• Proven ability to take ownership of performance and lead teams to deliver results
• Strong organisational and planning skills including rota management absence management and workload prioritisation
• Confidence using reports data and insight to make decisions and drive commercial performance
• A clear understanding of operational standards compliance and customer service excellence
• A collaborative leadership style and ability to build strong relationships across teams and brands

It would be great if you also have

• Experience working closely with beauty brands to drive engagement and sales performance
• Experience delivering beauty events launches and customer engagement activities
• A recognised beauty qualification or relevant industry experience

Please note: This is a specialist beauty leadership opportunity. Given the scale of the operation and the size of the team were looking for candidates with both proven management experience and a strong beauty…