Spa Therapist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London's historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper's Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar)

At Four Seasons, wellness is about more than treatments. It is about creating meaningful experiences that help guests relax, restore, and reconnect. Our Spa team delivers exceptional care through expertise, attention to detail, and genuine hospitality.

Located at the heart of Four Seasons Hotel London at Tower Bridge, our Spa is a luxury wellness destination designed around the historic architecture of the building. Combining elegant surroundings with world class facilities and personalised treatments, the Spa offers guests a sanctuary in the heart of the City.

As a Spa Therapist, you will provide a variety of treatments in line with Four Seasons standards, tailoring each experience to meet the individual needs and preferences of our guests.

You will be responsible for delivering consistently exceptional treatments while creating a warm, welcoming, and relaxing environment. This role is ideal for a therapist who is passionate about wellness, guest care, and developing their career within a luxury spa environment.

• Deliver a range of face and body treatments in accordance with Four Seasons protocols
• Consult with guests and personalise treatments based on their needs and preferences
• Maintain exceptional guest care before, during, and after treatments
• Build strong product and treatment knowledge to confidently recommend retail products and services
• Prepare treatment rooms and maintain high standards of cleanliness and presentation
• Support the Spa team in creating a calm and welcoming atmosphere
• Maintain accurate guest records and treatment notes
• Uphold all health, safety, and hygiene standards

• Recognised beauty therapy or massage qualification such as NVQ Level 3, CIDESCO, CIBTAC, ITEC, VTCT, City & Guilds, HND, or equivalent
• Previous experience within a luxury spa, hotel spa, or premium wellness environment
• Excellent understanding of guest care and five star treatment standards
• Genuine interest in holistic therapies and wellbeing
• Strong communication and interpersonal skills
• Excellent attention to detail and organisational ability
• Professional presentation and a passion for hospitality
• Ability to work effectively as part of a dedicated team
• Good spoken and written English
• Strong customer service skills and the ability to remain calm under pressure
• Right to Work in the UK
• Applicants eligible under the UK Youth Mobility Scheme are welcome to apply if they independently meet the visa requirements.

• 32 hour per week contract
• Four shifts per week based on business needs
• Flexibility required across weekdays, weekends, evenings, and public holidays

At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead and build long term careers within a world class luxury brand.

• £42,000 annual pay inclusive of base salary and treatment commission
• Structured 32 hour working week
• Excellent training and clearly defined career development pathways
• Strong internal progression…