Radiology Admin & Clerical Assistant

Overview

To undertake all reception duties, as required, in a pleasant and courteous manner with patients, visitors and other hospital staff. To liaise directly with Radiographers and other departmental team members, relaying information accurately and promptly.

• Undertake and update Soliton, ICE and PAS training to enable the post holder to carry out their duties accurately and efficiently to ensure the efficient running of the department.
• Check ICE for electronic requests and deferred orders and register new patients on PAS in a timely manner to ensure the efficient running of the department.
• Undertake PAS training to enable the checking, amending and registration of patient demographic details as necessary and the checking of patient activity within the hospital, including changes to clinic appointments.
• Input and scan all paper referrals into Soliton (RIS) accurately and promptly to ensure information is up to date.
• Greet patients, check referral details, record/verify the attendance on Soliton (RIS) and direct to the waiting area.
• Greet pre-booked patients, locate and validate appointment referrals details on Soliton and direct to the waiting area.
• Use electronic work lists to schedule patient appointments according to clinical priority, associated waiting times or future clinic dates ensuring all capacity is utilised.
• Schedule patient appointments in turn and according to their clinical priority either by phone or by letter ensuring they are booked into the correct scheduling location according to the availability of Radiographers.
• Flag to immediate manager when there is a capacity shortfall that would result in patients breaching targets.

Please note that this advertised position, which is part of occupation code 4159, does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.