Healthcare Assistant

Description

Description We have an exciting opportunity for a Healthcare Assistant to join our team in supporting our patients based in our Flagship London Centre.

Department: London Centre

Location: London Centre

Compensation: £28,900 / year

At medneo UK, we’re reshaping the future of diagnostic imaging. Our London Diagnostic Centre provides world-class MRI, CT, Ultrasound, and preventative health screening services, with a strong focus on quality, safety, and exceptional patient care. We’re looking for Healthcare Assistants who want to make a difference, thrive in a busy, supportive environment, and are passionate about delivering an outstanding patient experience every day.

• Location:
  
  Central London, Great Portland Street
• Hours:
  
  3 shifts per week, across 7 days (no fixed days)
• Shift times: 7:30am – 8:00pm (37.5 hours per week over 3 days, 12.5 hour shifts)
• Salary: £28,900pa
• Time to Recharge: 25 days holiday + bank holidays + up to 3 extra for long service
• Private Medical Insurance (Bupa) – includes pre-existing conditions
• Add-On Family Health Options and Life Assurance x5
• Dedicated Wellbeing Tools
• Career Growth:
  Paid CPD, structured development, internal promotions
• 24/7 GP Access + Mental Health First Aiders
• True Team Culture – You’re supported, heard, and never just a number
• Blue Light Card, gym discounts, cycle to work, cashback plans, Tastecard, Denplan, tech vouchers & more
• Discount for friends & family MRI scans in the London centre
• Inclusive, values-led culture that celebrates you

• Welcome patients and assist with the completion of examination-related paperwork
• Escort patients to and from the waiting room, ensuring they are well-prepared for the procedure
• Explain procedures clearly, answer questions, and offer reassurance to reduce patient anxiety
• Assist Radiographers in preparing patients for examinations
• Assist with manual handling as needed
• Monitor appointment times and keep patients informed of delays or changes

• Take and record patients’ vital signs (observations) as part of the examination or aftercare process
• Cannulate patients (if appropriately trained and certified)
• Monitor and manage patients post-examination, including drug-related aftercare
• Ensure a good understanding and application of MRI safety and Radiation Protection regulations

• Screen patients for contraindications to MRI (e.g., metal implants, pacemakers), referring to radiographers as needed
• Assist with preparation for contrast-enhanced MRI procedures (e.g., preparing contrast media, helping with cannulation setup under supervision)
• Help manage patient bookings, safety checklists, and documentation in line with local MRI safety protocols
• Ensure MRI-safe practices are upheld, including adherence to magnetic safety zones

• Support efficient scheduling and turnaround of appointments; liaise with radiologist and book Ultrasound Examinations as required
• Prepare rooms and equipment for ultrasound scans (e.g., abdominal, obstetric, vascular)
• Chaperone patients during intimate examinations, ensuring dignity and privacy
• Clean ultrasound probes and equipment between patients according to infection prevention guidelines

• Ensure all queries are responded to timeously and patients scheduled as soon as possible for Health Screening packages
• Prepare all documentation and book all support services appointments (e.g., mammogram) at the preferred providers
• Assist the GP and chaperone and perform the pre-consultation tests required as appropriately trained
• Compile all reports in preparation for follow-up consultations
• Maintain a professional, seamless patient pathway throughout the screening process

• Accurately complete records in the RIS system and other documentation to support compliant scan day operations
• Assist in sending reports and scheduling patient appointments as needed
• Accept, unpack, and manage deliveries; assist with regular stock takes and stock record maintenance
• Support clinical audits in collaboration with the Quality and Risk Team
• Adhere to policies,…