IVD Product Specialist​/Sales Lead - South

Overview

IVD Product Specialist/ Sales Lead

Working as part of a Product Specialist team, this role supports Sales Account Managers in developing opportunities and increasing revenue within a specialist biochemistry product portfolio.

The organisation is an established provider of high-quality diagnostic products with a strong reputation in laboratory medicine. Building on a history of innovation and a commitment to excellent customer service, the company continues to expand its portfolio using modern technologies across multiple markets.

This is an exciting opportunity to grow and develop expertise within a high-profile, fast-moving diagnostics field.

• Work closely with the sales team to support customer-facing sales activities, including on-site customer support across the UK. International travel will also be required.
• Following strategic direction from Sales Account Managers, develop and deliver technical support plans aligned to customer needs.
• Provide technical sales support to help identify and develop opportunities that increase revenue within the Specialist Biochemistry portfolio.

• Build strong relationships with Key Opinion Leaders to gain customer insight and expand professional networks.
• Act as a customer-facing Product Specialist by:
  • Delivering sales and technical presentations
  • Handling technical enquiries and troubleshooting
  • Supporting account planning
  • Conducting site visits
  • Supporting analyser installations
  • Delivering customer training

• Maintain up-to-date technical and market knowledge, acting as a key point of contact for both internal and external stakeholders.
• Support the sales team in developing and delivering compelling value propositions aligned with organisational objectives.
• Support market penetration while considering the competitive landscape and maintaining profitability.
• Identify new product opportunities within specialist biochemistry.
• Provide timely market intelligence to inform marketing and management decisions.
• Analyse competitor strengths and weaknesses and recommend strategies to enhance competitive positioning.
• Collaborate closely with internal teams to maximise commercial outcomes.
• Lead market launches for new products, including internal training where required.
• Contribute to tender documentation as necessary.

• BSc in Biomedical Science, Biochemistry, Molecular Biology, or a related discipline
• 3 + years of commercial experience within the UK IVD market or Qualified Biomedical Scientist
• Experience with IVD products, ideally within biochemistry
• Practical application and customer training experience, presentation and product demonstration experience
• Ability to network effectively across multiple organisational levels
• Understanding of technical aspects of R&D and product development
• Experience supporting new product launches

• Marketing experience
• NHS or equivalent clinical laboratory experience
• Understanding of NHS tendering and procurement processes
• ISO
  15189 verification and product implementation experience
• Commercial or customer service background

• Willingness to attend scientific conferences and meetings (UK and internationally)
• Frequent UK travel with occasional overnight stays
• Flexible working hours as required
• Possible international travel
• Full UK driving licence essential
• Willingness to relocate if required