Senior Rotational Pharmacy Assistant

Go back Guy's and St Thomas' NHS Foundation Trust

The closing date is 26 February 2026

We are currently seeking to recruit an enthusiastic and motivated individual who will provide a professional, efficient and customer focused service whilst rotating between Dispensary, Homecare, Purchasing and Distribution at Royal Brompton Hospital.

This is an excellent opportunity for someone who would like to progress within pharmacy, as this role provides a good foundation in various vital sectors within pharmacy.

The successful candidates will have good interpersonal skills, with the ability to work to a high standard within the team or on their own initiative.

Main tasks will include:

• Rotating through Dispensary, Homecare, Purchasing and Distribution, providing support to Pharmacy at Royal Brompton Hospital.
• To undertake accurate dispensing of prescriptions for in-patients and outpatients.
• To interact with other staff and patients both in person and over the telephone and the need to work quickly and accurately under pressure.
• To respond to telephone and face to face enquiries of a routine nature from patients, their representatives, members of the public, homecare providers and a wide range of staff groups and referring queries to the relevant member of the pharmacy team when necessary
• To participate in ward and department topping up and ensuring appropriate stock rotation.
• Processing homecare invoices using the Epic homecare module.
• Filing and saving documents to patient records.
• Collecting data and producing invoices for private patient medication.
• Assist in the coordination of the day to day administration in the Pharmacy Homecare Hub and Income Team
• Receiving and checking deliveries.
• Ordering stock from suppliers and process invoices from suppliers.

Royal Brompton Pharmacy department is a friendly welcoming team, who support their staff.

We work closely with our counterparts at Harefield, Evelina, Guy's and St. Thomas's Hospital Pharmacies, to ensure our patients get the best possible treatment for their lung and heart conditions.

Our core values are:

We are:

• Caring
• Ambitious
• Inclusive

Main tasks and responsibilities:

• To work effectively as a member of the Pharmacy team
• To communicate effectively with senior members of staff regarding any problems encountered.
• To communicate effectively with other healthcare professionals, patients, and members of the public.
• To communicate with colleagues in a polite and courteous manner at all times.
• To attend to personal callers and telephone requests in a courteous manner and to communicate effectively with patients, carers, and other healthcare professionals.
• To act as the first point of contact for users of the homecare hub, dealing with telephone calls and enquiries promptly and efficiently, providing immediate response and referring on to the appropriate member of staff as necessary. This may include personal enquiries from patients and their relatives, calls from homecare providers and trust staff.
• To liaise with Pharmacy staff regarding patient costing and drug use as necessary.
• To liaise with nursing staff and specialist pharmacists regarding patient and medication details.
• To liaise regularly with the Trust Private Patient Administrators regarding any private patient costs by e-mail or telephone.
• To liaise with the Finance Department regarding cross charging costs and invoicing issues.
• To liaise with the Trust Commissioning and Service Development Department as required

Dispensary:

• To carry out reception duties including answering the telephone and receiving prescriptions from staff and patients in a courteous manner, referring to Pharmacy Technicians or Pharmacists when appropriate
• To process prescriptions using Epic
• To undertake accurate dispensing of prescriptions for inpatients and outpatients, in accordance with current dispensing procedures.
• To deal with returned medication from the wards and outpatients including clinical trials.
• Participate in the daily rolling stock take and have responsibility for stock management including re-stocking shelves, stock rotation, stock balancing, expiry date…