Progression Coach

The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis covering early (8AM - 4PM, 8AM - 5PM & 8AM - 5:30PM) and late (2:30PM - 10:30PM & 3:30PM - 10:30PM) shifts. You will be required to work every other weekend. Temporary cover is required for approximately 2-3 months.

• Hold a caseload of 4 key clients and conduct regular key working sessions resulting in personalised Support Plans that promote wellbeing, recovery, and successful move‑on
• Complete ongoing risk and needs assessments
• Work within a psychologically informed environment to facilitate change and support clients with challenging behaviours and complex needs
• Work in partnership with multiple agencies including statutory teams, to support the wellbeing of clients
• Ensure that the accommodation is properly maintained and support the clients to sustain their tenancy and participate in positive and successful move‑on
• Involve clients in the decisions made about them and encourage participation in the wider community programme of activities and client involvement opportunities
• Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations
• Ensure the safety and wellbeing of clients in the service at all times, including using safeguarding and emergency alert procedures as applicable
• Complete reports following serious incidents and submit to appropriate manager

• Experience of working with clients with mental health and or drug/alcohol dependency issues
• Experience of holding a caseload, conducting support plans, risk assessments and needs assessments
• Ability to work with clients whose behaviour may be personally challenging
• Ability to establish and maintain professional relationships and boundaries with clients
• Experience working in partnership with multi agency teams, including social workers, drug/alcohol support services and mental health professionals
• Confidence working in a psychologically informed environment
• Ability to demonstrate clear understanding of safeguarding requirements and procedures
• Understanding of the importance of discretion and confidentiality in relation to work and maintaining professional boundaries
• Effective verbal and written communication skills and the ability to communicate across diverse cultures and backgrounds