Admission and Discharge Co-ordinator

Location: Greater London

Admission and Discharge Co-ordinator
Steatham, London

Reports to:

Director of Care
Job Overview:
(

Note:

In addition to these functions employees are required to carry out such duties as may reasonably be required)
 
* Act as key co-ordinator for admissions and discharges to the in-house service in line with local and national policies.
 
* Co-ordinate all appropriate procedures working with the Multi-Disciplinary Team (MDT), outside agencies, patients and their families ensuring that all plans are in place for the time of admission and discharge.
 
* Establish process’ and monitoring systems to improve admissions, cancellations, and discharges.
 
* Active participation in development of standards, policies and guidelines, and their subsequent audit and on-going development.

Working Hours:

3 days over 7-day period, as agreed with the manager.
Role

Specific Duties :
Admission
 
* Ensure timely and professional receipt and response to all referral enquiries.
 
* Conduct and/or Co-ordinate all appropriate preadmission assessments working with the Registered Manager, Clinical Leads, Multi-Disciplinary Team (MDT) and outside agencies within agreed time frames.
 
* Complete costing using the agreed costing template and communicating to both referrers and internal finance team.
 
* Work closely with the clinical team and referrers to arrange admissions, ensuring plans and necessary equipment are in place, booking transport and liaising with the patient, the family and relevant professionals. This includes informing patients and families of the resident handbook and taking note of their contact numbers.
 
* Communicate with patients, their families and the person who referred this patient to ensure all parties understand admission plans, dealing with their concerns in a compassionate and effective manner.
 
* To play a proactive role on each admission, introducing themselves and their role to all patients
Discharge
 
* Facilitate safe discharge by co-ordinating all appropriate procedures working in partnership with doctors, nurses, therapists, MDT and outside agencies, ensuring that all plans are in place for the time of discharge including transport arrangements.
 
* Discuss (in preparation for discharge) plans with the patient and their family ensuring that the patient and the family have an understanding of these.
 
* Liaise on and facilitate discharge planning for patients with identified continuing care and complex needs. This includes the co-ordination of continuing healthcare applications through collaborative work with the patient’s clinical team.
 
* Assist with other aspects of care such as verifying that all arrangements and equipment needed are in place for nursing and home care, i.e. out-patient and therapy appointments and Community Team input.
 
* Act as a link to facilitate patients’ referrals in co-ordination with other health services such as physiotherapy, community nurses and/or primary care providers
Other
 
* Attend admission and discharge meetings with the Registered Manager and Clinical Leads in order to discuss planned admissions and discharges, conveying this information back to the relevant teams, in co-operation with the Registered Manager
 
* Attend MDT meetings when required playing a leading role in ensuring that discharges are effectively communicated on and planned, completing all records and facilitating the completion of any relevant actions from such meetings.
 
* Liaise with the Education Department/Training Co-ordinator in order to arrange any training that staff, the patient and their families or carers may need as part of the admission or discharge process.
 
* Contribute to establish and evaluate the standards for admission and discharge activity in order to help the service measure the quality and effectiveness of the service provided.
 
* Act as a resource, advisor and role model to other colleagues in relation to the admission and discharge processes.
Working with Others:
Leading by Example:
Personal Responsibilities:
To support the collaborative work of the service, contributing to the assessment and oversight of teamwide referrals and case discussions, promoting and addressing the welfare…