Cardiology Patient Pathway Co-Ordinator​/Medical Secretary

Cardiology Patient Pathway Co‑ordinator / Medical Secretary

The closing date is 16 March 2026.

There is an exciting opportunity to join the Cardiology Department as a full‑time Patient Pathway Coordinator / Medical Secretary. The role offers an excellent platform to advance your career as a healthcare administrator within a thriving and busy service.

You will need relevant secretarial experience, enthusiasm for learning, and previous communication experience in a hospital setting. Demonstrable ability to work well within a multidisciplinary team is essential. You will interact with patients, nurses, doctors, consultants, administrators, managers and staff across the Trust, and you will need strong time‑management skills to balance a demanding workload. Prior experience providing administrative services in healthcare and aptitude for quickly learning healthcare systems are required.

• Report directly to the Assistant Service Manager for Cardiology and work independently under direction.
• Collaborate within the care group and liaise with consultants and junior doctors.
• Deliver an effective patient pathway service, coordinating appointments, investigations and follow‑ups.
• Maintain accurate patient records using the Patient Administration System (iCLIP) and Electronic Patient Record (EPR) or equivalent.
• Support multidisciplinary team meetings and manage administrative materials for staff and patients.
• Ensure compliance with NHS priorities, confidentiality, data protection and complaints procedures.

• Medical terminology
• Requirements of confidentiality and the Data Protection Act
• NHS priorities
• NHS complaints procedure

• Ability to work unsupervised
• Computer and word‑processing skills, including email, directories, documents and mail merge
• Excellent communication and interpersonal skills
• Excellent organisational skills
• Proficiency in Excel, PowerPoint and Access
• Experience with the Patient Administration System (iCLIP) and the Electronic Patient Record (EPR)

• Secretarial or administrative experience within a hospital setting
• Experience establishing and maintaining robust administrative systems
• Relevant knowledge of RTT pathways and validation
• Experience working with multidisciplinary teams and within cardiology

• Good general education, including GCSEs in Maths or English (or equivalent)
• Higher‑level education or a qualification in business administration or an equivalent NVQ
• Typing speed of 60 WPM
• AMSPAR certification

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Disclosure to the Disclosure and Barring Service (formerly CRB) will be required to check for any previous criminal convictions.

St George's University Hospitals NHS Foundation Trust

£33,094 to £36,195 per annum, including inner London HCAS.