Quality and Compliance Coordinator

Job Summary

We are looking for a Quality and Compliance Coordinator with a passion for maintaining high standards at Cygnet Hospital Ealing. You will work 37.5 hours per week (Monday to Friday, 9am to 5pm) and be the driving force behind maintaining exceptional quality of our care, with opportunities to progress your career as part of a dynamic, supportive team.

• Provide efficient administrative systems in support of the Governance Structure, Audit Strategy, Quality Dashboard, and Service Development Plans across the hospital.
• Support Clinical Governance by creating monthly reports and ensuring Heads of Departments receive them in a timely manner.
• Take minutes for the Clinical Governance meetings.
• Attend hospital-wide meetings to provide or receive quality-related feedback.
• Prepare the weekly audit dashboard and give verbal feedback during the audit dashboard meeting.
• Minute the weekly audit dashboard meetings and help identify SMART actions.
• Provide administrative support for the daily morning safety huddle, as required.
• Lead and complete all local audits across the site, sharing detailed feedback following each audit.
• Prepare the report for the monthly Quality and Safety meeting and ensure both internal and external staff have timely access.
• Support quality projects across the hospital.
• Provide cover for members of the Quality and Admin team as required.
• Prepare reports and other written materials to a high standard.

• Strong career progression opportunities.
• Regular coaching and support.
• Employee Discount Scheme.
• Company pension scheme.
• Company-paid Life Assurance scheme.
• Smart Health Toolkit – fitness programmes, nutrition consultation and health checks.
• Free private health plan.
• Subsidised meals on duty.

• Excellent interpersonal skills.
• Experience using common IT software systems, including word processing, spreadsheets, and databases.
• Experience with administrative systems associated with audits and service improvements.
• Ability to set up efficient administrative systems for large numbers of work streams.
• Ability to work on own initiative and meet deadlines.
• Ability to minute complex meetings.
• Previous experience of implementing quality improvement initiatives.
• Knowledge of CQC, KLOEs, and CQC compliance.
• Experience working with electronic patient clinical records and databases.
• Knowledge of clinical governance structures and patient safety assurance systems, including safeguarding reporting protocols.

Successful candidates will be required to undergo an enhanced DBS check.

If you care about making a difference, we want to talk to you. Click the button to apply.

London, W5 2HT

Cygnet Health Care –  (Opens in a new tab)