Recovery Worker

Job Title: Recovery Worker

Location: West Ealing - Step free access available

Salary: £27,000

Shift Pattern: 37.5 hours per week on a rolling rota between Monday to Sunday varying shifts from 07:30 - 16:00 or 13:30 - 21:00. You may be required to work outside these hours as per service requirements.

We're hiring a Recovery Worker to join our team based in Ealing. In this role, you will support adults experiencing loneliness, isolation, and mental health challenges and provide pathways, support, and appropriate interventions that enable successful resettlements, and deliver safer, integrated communities for our stakeholders. Marron House has 18 bed spaces and we provide personalised support around daily living skills such as budgeting, shopping, cooking, reminders to take medication and developing a structured weekly routine.

As a Recovery Worker, you will identify individual resident needs, and provide person‑centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us to continue to work in a trauma‑informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment that puts our people and communities at the forefront.

Join us on our mission to empower independence through trauma‑informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

• Lone working is part of the role, but you’ll always have a supportive team around
• Support residents with taking their correct medication as required
• Keep support plans updated on our online portals as appropriate
• Initiate appropriate interventions to prevent crisis or other risks
• Ensure service responsibilities and requirements are carried out effectively
• Ensure all participants understand their rights and responsibilities
• Develop, participate in, and encourage participants to participate in the running and development of various projects and activities
• Empower participants to make decisions to take control over their lives by creating an enabling environment
• Provide advice, information, guidance, and life skills training to participants as required
• Recognise signs of deteriorating mental health, physical health, or other health implications

• Previous professional or lived experience supporting people who suffer with Mental Health
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
• Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme