Therapeutic Manager; Female

About the role

This role leads the day-to-day operational management and development of WGN’s Clinical Services, ensuring the delivery of innovative, safe, high-quality, survivor-centred, trauma-informed and culturally responsive support for survivors of violence against women and girls (VAWG). You will provide clinical and operational leadership across counselling services, supporting therapists and practitioners to manage clinical risk and safeguarding concerns effectively, within a Black feminist, intersectional and Holistic Empowerment Recovery (HER) framework.

This role is offered on a part-time basis (28 hours per week worked over 4 days).

• Provide operational and clinical leadership across counselling services, overseeing therapeutic pathways, referrals, assessments, allocations, safeguarding and risk management, ensuring high-quality, trauma-informed and culturally responsive support.
• Support therapists, High Intensity Therapists (HITs) and honorary counsellors through clinical guidance, recruitment, induction, reflective practice, wellbeing initiatives and ongoing professional development, embedding anti-oppressive, intersectional and survivor-centred practice.
• Lead on safeguarding and multi‑agency working, supporting practitioners to respond effectively to risk, maintain safe practice and ensure consistent documentation and ethical information sharing.
• Oversee clinical governance and quality assurance, ensuring adherence to professional standards, robust data protection and confidentiality practices, and the development of clinical protocols and guidance.
• Support monitoring, evaluation and impact reporting, ensuring effective data collection and survivor involvement to inform ongoing service improvement and co‑production.