Senior Account Manager

Company DescriptionEVERSANA INTOUCH is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.

We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers. We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other.

Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.

And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success.

Our nine affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Health ware, EVERSANA INTOUCH Medical Communications, EVERSANA INTOUCH Market Access, EVERSANA INTOUCH Media and EVERSANA INTOUCH TTC.

Job Description As a Sr Account Manager you will lead the tactical execution of integrated and digital marketing plans while maintaining a strong understanding of the agency/client relationship. You will be responsible for developing and incorporating strategic planning skills within the broader scope of account management.

As the primary contact for clients and/or agency partners, you will oversee the development of campaigns and project plans, providing day-to-day support on broader strategic efforts in collaboration with the Account Director.

You will be accountable for identifying and meeting client needs while aligning with internal processes to ensure the successful initiation, management, and execution of all initiatives. This will include leading client presentations, facilitating internal project meetings, and actively contributing as part of a highly engaged and large account team.

KEY RESPONSIBILITIES:

Responsible for strategic projects (i.e.Website, ISA) and reporting initiatives (i.e. weekly/monthly dashboards).Responsible for the finished product/service – from the creation of comprehensive project plans to the process of submissions for regulatory and client reviews.

Track project budgets regularly and work with AS and AD to manage scope.

Exhibit critical thinking skills and an awareness and understanding of client’s business and strategic  the absence of a Supervisor or Director, day-to-day contact for clients    and/or agency partners.

Prepare client proposal decks and quotations.

Proactively look for business opportunities with existing clients, and prospects.

Mentor or manager for junior team members, ensuring client submissions are executed flawlessly, with implementation of agency best practices. Must adhere  to agency policies and required compliance practices.

Qualifications MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

Strong and applied experience in marketing and advertising, with expertise in digital and print execution; understands marketing and digital strategy as well as media and technology

Strong client relations skills with proven customer satisfaction

Proven ability to manage projects to successful and collaborative completion

Written Project Briefs aligned with client assignments/expectations

Able to co-author Creative Briefs and activate internal teams against projects

Experienced with financials/tracking, including estimate reviews, project health, and revenue tracking

Presents confidently, clearly, and effectivelyA team player – with strong mentoring skills

Maintains professionalism and etiquette with remote meetings

Constantly curious, asks why Maintains control and composure when delivering under tight deadlines and pressure

Externally,…