GP Surgery Receptionist

Key Responsibilities

• Greet patients and visitors in a polite, professional, and welcoming manner
• Manage incoming calls, book appointments, and handle enquiries efficiently
• Maintain accurate and up-to-date patient records using clinical systems
• Liaise effectively with GPs, nurses, and other healthcare professionals
• Ensure patient confidentiality is maintained at all times
• Comply with all practice policies, procedures, and safeguarding requirements
• Support practice staff with day-to-day operational tasks as required
• Contribute to a positive and collaborative team environment
• Attend team meetings and training sessions as required

Chelsea and Westminster Hospital NHS Foundation Trust