Patient Administrator (Treatment Centre

We are an award winning organisation providing care at two main hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—and a number of community-based services across London, such as sexual health and HIV clinics.

With 6,700 members of staff, we are proud to care for a diverse population of one million people. We are committed to ensuring that our workforce is just as diverse with a strong mix of skills and abilities.

Our staff are at the very heart of our organisation and we recognise the valuable contribution that each and every person working at the Trust makes. One of our Trust priorities is to be an employer of choice—a place where people want to start their career and to grow with us through continued education, professional development and support .

Main area Patient Access Grade NHS AfC:
Band 3 Contract Permanent Hours Part time - 16 hours per week (Saturday-Sunday 7am-3:30pm) Job
-CS-485

Site Chelsea and Westminster Hospital Town London Salary £31,554 - £33,270 per annum incl. HCAS (pro rata) Salary period Yearly Closing 03/09/2026 23:59

Patient Administrator Band 3 Treatment Centre Chelsea and Westminster

Saturday-Sunday 7am-3:30pm

We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy at the Chelsea and Westminster site working in our busy Treatment Centre Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you.
The post holder will provide a comprehensive patient focused administrative service, on a day-to-day basis to a multi-disciplinary team based in our Treatment Centre Department . The successful candidate must be able to work both autonomously and as a member of the team and be able to undertake a wide range of administrative duties.

As a team player they will need to be able to demonstrate excellent listening and communication skills, be organised, adaptable and flexible, show empathy and concern for others.

The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrative support to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times.

The post holder will be required to work in both of the following areas, providing cross cover where necessary:

Front Reception

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Roles and…