Neo-Natal Support Worker South East

• Location:
  
  This role covers the South West of London, including Chelsea & Westminster catchment area.
• Interview dates:
  Interview Date to be confirmed
• Salary: £27,000 pa + Company Car (with an approx. retail value of £23,, taxable benefit in kind of £6-£8K) and other excellent benefits

• Location:
  
  This role covers the South West of London, including Chelsea & Westminster catchment area.
• Closing date: 30 September 2026
• Interview dates:
  Interview Date to be confirmed
• Salary: £27,000 pa + Company Car (with an approx. retail value of £23,, taxable benefit in kind of £6-£8K) and other excellent benefits

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

We are looking to appoint a Neonatal Support Worker on a full-time basis (35 hours, 5 days per week), as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.

Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

• An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.
• A warm, inclusive approach to achieving goals quickly and correctly
• Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
• Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
• A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
• A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend…