Screening Officer

Go back NHS North Of England Commissioning Support Unit

The closing date is 17 September 2026

Are you a customer-focused and self-motivated individual with a passion for getting things right? Are you looking for an exciting opportunity to make a real difference by delivering high quality care toservice users.

Due to the implementation of a new IT system, we are looking for a number of enthusiastic Screening Officers to join the CSAS team on atemporary basis. The team of over 100 staff provides a pivotal role in the National Call and Recall service for Cervical Cancer Screening. The Screening Officer is a key role in ensuring that all participants of the programme arecalled for screening and receive their results.

This role is based at the Lister House office in Gildersome,Leeds.

This role will be responsible for:

• To co-ordinate and ensure high quality administrative support for the Cervical Screening service within North of England Commissioning Support (NECS).
• The Screening Officer will ensure allocated cases are processed in line with the Work Instructions.
• The Screening Officer will be representing NECSin delivering call and recall provision nationally and will also support thewider aspects of the cervical screening programme e.g. cease and delays;incidents; comms; cytology laboratory results etc.
• The post will involve close working with other colleagues within NECS, NHSE and PHE to support the delivery of a successful service.
• To answer general telephone enquiries from GPs,surgery staff, screening office staff and laboratories and other health care professionals.
• To provide the information needed by members ofthe Cervical Screening Team to carry out end-to-end processing to allocate CRMwork, using the Work Allocation Work Instruction.

At NECS we are very proud to be part of the NHS England family. We are one of the very few truly customer-owned entities within the NHS. We have grown from our roots in the North East to be an NHS business with customers the length and breadth of the UK and further abroad. Our customer base has diversified significantly over this period, and we are now very pleased to be serving NHS providers as well as commissioners, NHSE regions, Local Authorities, General Practices and national NHSE Directorates.

NECS combines specialist skills and expertise with scale and resilience to achieve required results. We combine core NHS values with a sharp focus on customer care and a relentless pursuit of continuous improvement. We very much see ourselves as a key partner in the future success of the healthcare system and we take our share of the responsibility for shaping effective delivery.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. Were passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that as well as an excellent benefits package including generous holidays and pension plus free car parking and access to NHS discounts.

JOB PURPOSE

• To co-ordinate and ensure high quality administrative support for the Cervical Screening service within North of England Commissioning Support (NECS).
• The Screening Officer will ensure allocated cases are processed in line with the Standard Operating Procedures.
• The Screening Officer will be representing NECS in delivering call and recall provision nationally and will also support the wider aspects of the cervical screeningprogramme e.g. cease and delays; incidents; comms; cytology laboratory results etc.
• The post will involve close working with other colleagues within NECS, NHSE andPHE to support the delivery of a successful service.
• To answer…