NHS Medical Administrator - GP Practice

NHS Medical Administrator - GP Practice

Department: GP Assistants

Employment Type: Permanent - Full Time

Location: Kingfisher Medical Centre & Kingfisher Surrey Docks

Compensation: £25,000 - £28,500 / year

As a NHS Medical Administrator
, you’ll be the backbone of our clinical admin operations for 6 GP Practices across South East London. You will keep everything running smoothly behind the scenes while supporting clinicians and patients. From managing Medical Reports
, Referrals
, handling Lab Results or triaging incoming patient’s clinical documentation
, you’ll play a vital role in delivering high-quality care. You’ll help keep patient records accurate and up to date by coding, summarising, and uploading information into EMIS
, and you’ll support essential admin processes.

You’ll be the critical link between General Practitioners and patient outcomes.

This role is perfect for someone with a medical background who’s detail-driven, organised, and enjoys work that directly contributes to better patient care behind the scenes.

If you’re detail-driven, quick to learn, and ready to make an impact in primary care, this is your chance to start a meaningful career within the NHS.

• Supporting clinicians by reducing their administrative workload, allowing them to focus on direct patient care.
• Managing workflow queues, keeping on top of backlogs, and helping maintain safe turnaround times.
• Reviewing and triaging incoming clinical documents
• Processing and managing lab results and referrals.
• Scanning, coding, and filing patient information into EMIS.
• Summarising new patient records and maintaining accurate medical summaries.
• Liaising with clinicians to ensure timely follow-up on abnormal results.
• Routing information to the right clinician (GP, pharmacist, nurse, etc.) based on urgency, risk, and clinical protocols.
• Coding and summarising key clinical information into EMIS to keep patient records accurate and up to date.
• Supporting audits, reporting, and general administrative tasks.
• Constantly working towards personal and team KPIs relating to workload

• Want to be part of a supportive team where what you do behind the scenes has a real, meaningful impact on patient care.
• Enjoy work that’s detailed, focused, and genuinely makes a difference to patient safety and clinical care.
• Love spotting patterns, picking out important information, and making quick, accurate decisions.
• Take pride in being organised, structured, and consistent, especially when handling large volumes of clinical documents.
• Feel confident working with clinical terminology and can follow clear protocols with accuracy.
• Are motivated by helping clinicians do their best work by taking admin pressure off their day.
• Can balance speed with precision - getting through the workload while keeping patient safety front and centre.
• Stay calm under pressure and enjoy bringing order to busy workflows or backlogs.
• Communicate clearly and work well with others, especially when escalating urgent information or clarifying actions.
• Take ownership of your work, ask the right questions, and are proactive about solving problems.

• Lifestyle benefits - including team socials and exclusive employee discounts!
• Make a Real Impact:
  Play a vital role in patient care by ensuring accurate and timely processing of tests and investigations.
• Career Development:
  Gain hands-on experience in a clinical setting
• Structured Training:
  Benefit from a comprehensive two-week induction and ongoing support to help you succeed.
• Collaborative Environment:
  Work alongside experienced healthcare professionals in a supportive, team-oriented setting.
• Flexible Entry Point:
  Perfect for candidates with a Medical background who want to enter the healthcare sector
• Innovation & Learning:
  Exposure to NHS systems and processes, giving you valuable insight into modern healthcare operations.
• 28 days annual leave (including public holidays)
• Your birthday off
• Blue Light Card membership
• Local team incentives