Outpatient Pharmacy Counter Assistant

In accordance with objectives set by the Pharmacy Manager and the Chief Technician, the post holder will be a link between patients, their carers and/or representatives, medical staff and visitors to the Pharmacy Department and Royal Free London Pharmacy staff. They will take in prescriptions and handle financial transactions and safely dispense medicines. They will behave in a manner that is both sensitive and that ensures patient confidentiality at all times.

As a representative of the department to behave in a manner that is professional, positive and polite and confidential. To maintain high standards and orderly methods of working. To be accountable for his/her own actions. The post holder is expected to make him/herself aware of the needs of the dispensary section as a whole and to take the initiative in responding to such needs.

To direct or accompany visitors to the department to the correct areas within the department.

To follow the company dress code. To participate in the weekday, late duty, weekend and bank holiday service rosters at the Royal Free London Pharmacy sites as required. To undertake other relevant duties as assigned by the Pharmacy manager or head of department.

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts with over
17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers' money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Please see attached Job Description for more information about this role and working at royal free London NHS foundation Trust

• Demonstrable ability to meet the Trust Values

• NVQ Level 2 in Pharmaceutical Sciences or equivalent or working towards

• Current community or hospital pharmacy experience
• Experience of working in a hospital pharmacy
• Experience of using Prescription tracker systems
• Experience of working in an automated dispensary environment
• Strong communication skills - must be able to recognise

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£31,358 a yearper annum inclusive of HCAS