Receptionist at Harley Street Fertility Clinic

Receptionist

£26,000

Harley Street Fertility Clinic, established in 2010, is a prestigious institution in London's iconic medical district dedicated to delivering exceptional clinical care and bespoke patient support through state-of-the-art facilities.

As the first point of contact at Harley Street Fertility Clinic, you will provide a warm, professional welcome to patients on an emotional journey. You'll manage enquiries with empathy, handle payments accurately, and maintain meticulous records. This meaningful role ensures every patient feels valued and supported in a high-end clinical environment.

London, UK

• Meaningful impact:
  You are the calming presence for patients undergoing life-changing fertility treatments in a world-renowned medical district.
• Work-life balance:
  Enjoy a permanent, full-time schedule with no evenings or weekends, working Monday to Friday from 08:00 to 16:30.
• Prestigious environment:
  Work within an elegant, state-of-the-art clinic alongside a close-knit, supportive team committed to excellence and professional growth.

• Serve as the welcoming face of the clinic, greeting and guiding patients with grace, empathy, and professional efficiency.
• Manage patient enquiries and payment processes with high precision, ensuring a seamless experience from arrival to departure.
• Collaborate with clinical staff to maintain meticulous patient records and ensure the smooth day-to-day operations of the facility.

• At least 2 years of experience in high-end customer service, such as hospitality, retail, or premium clinical environments.
• Exceptional interpersonal skills with the ability to remain composed and compassionate when supporting patients through sensitive or emotional situations.
• Strong organizational abilities to prioritize tasks effectively in a fast-paced setting while maintaining attention to detail in record-keeping.