Clinical Governance Lead

St Nicholas Hospice Care is a local charity supporting nearly 2,000 people every year across West Suffolk and Thetford. We provide care in multiple settings, offering specialist clinical support, practical help, and services for families, carers, and those experiencing bereavement.

We are seeking an experienced and values-driven professional to join us as our Clinical Governance Lead.

This role will work closely with the Corporate Governance Lead to support integrated, effective and proportionate governance across the Hospice. Together, the postholders will help ensure that our clinical and corporate governance, organisational assurance and risk management arrangements are aligned, clearly reported and support continuous improvement across the organisation.

As our Clinical Governance Lead, you will provide visible leadership across our clinical teams, supporting the continuous improvement of patient and family services and helping us to deliver high-quality, effective and responsive care.

You will support the implementation of our clinical governance framework, lead audit and quality improvement activity, oversee clinical risk and patient safety processes, and help ensure our continued readiness for Care Quality Commission inspections. The role also includes responsibility for clinical complaints oversight, incident reporting, PSIRF learning responses, clinical policy development and the effective use of clinical governance data and systems.

You will act as the Hospice’s Medical Devices Safety Officer, Medicines Safety Officer and Patient Safety Incident Response Framework (PSIRF) Learning and Response Lead, and will participate in the clinical on‑call rota.

• hold a degree or equivalent healthcare professional qualification or experience, with registration with an appropriate professional body
• have experience of leading clinical governance, audit and quality improvement within a regulated healthcare environment
• have extensive knowledge of health and social care regulation and experience of contributing to a CQC inspection
• understand PSIRF and the key risks associated with clinical care
• have experience of developing clinical policies and delivering audit, quality improvement and staff education programmes
• be an effective communicator who can influence others and translate complex information into practical action and meaningful reports
• be organised, adaptable and confident managing a varied portfolio of work within tight deadlines.

• 25 days annual leave increasing to 29 with service
• Enhanced Occupational sick pay scheme
• Access to a group pension plan
• A Health Cash Plan & Wellbeing programme
• Free onsite parking
• Access to Blue Light Card scheme with a range of discounts