Care Assistant

The RHC Way is at the heart of everything we do. Developed by colleagues from across the Hospital, it brings our values to life through the behaviours that shape our culture and strengthen our community. Guided by Compassionate Approach, Community Spirit, and Courageous Engagement, we foster an inclusive environment where people are treated with dignity and respect, work collaboratively, and are empowered to make a positive difference every day.

About the Role

As a Care Assistant, you will support the Chelsea Pensioners with their day-to-day care, helping them to feel safe, comfortable and respected. You will work as part of the Health and Wellbeing team, providing personal care, practical support and companionship, while helping Pensioners maintain their dignity, independence and quality of life.

Key Responsibilities

• Support Pensioners with daily living, including personal care, mobility, meals and hydration.
• Help Pensioners feel comfortable, respected and valued at all times.
• Follow care plans, policies and procedures under the guidance of senior care staff.
• Keep accurate daily records and report any concerns about a Pensioner’s wellbeing.
• Support social activities and help Pensioners stay involved in hobbies and interests.
• Respond promptly to calls for assistance and provide support when needed.
• Welcome visitors and provide help in a friendly and professional way.
• Help keep rooms, equipment and shared areas clean, tidy and safe.
• Escort Pensioners to appointments, outings or visits when required.
• Work flexibly across shift patterns as needed.

About You

You will be kind, reliable and caring, with a genuine interest in supporting older people. You will communicate well, work effectively as part of a team and stay calm under pressure. You will take pride in providing high standards of care and be willing to learn, follow guidance and work towards the Care Certificate or equivalent.

What We Offer

• Generous annual leave entitlement
• Pension scheme – Enhanced and competitive pension scheme
• Access to wellbeing support – Access to EAP including confidential counselling and wellbeing support
• Enhanced sick leave
• Several social events throughout the year
• Birthday day off
• Discounts at onsite cafes
• Cycle to work scheme (post probation)
• Season Loan Ticket (post probation)
• Free onsite Parking
• Free onsite gym
• Opportunity to work for a prestigious organisation in a unique and historic environment

Diversity, Equity and Inclusion

At the Royal Hospital Chelsea, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds, experiences, and perspectives and believe that a diverse workforce strengthens our community and enhances the service we provide.

We are proud to be an equal opportunities employer and are committed to ensuring all applicants are treated fairly, with dignity and respect throughout the recruitment process.

Reasonable Adjustments

If you require any reasonable adjustments during the recruitment process, including support with completing your application or attending an interview, please let us know. We will work with you to ensure appropriate arrangements are made and that any barriers to participation are removed wherever possible.

Recruitment Process

The Royal Hospital Chelsea is committed to safer recruitment practices. Offers of employment are subject to references, right to work checks, DBS clearance, and any other relevant pre-employment checks required for the role.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working…