CAMHS Single Point of Access Team Manager

Job summary

Due to internal promotion, the CNWL all age mental health Single Point of Access has a vacancy for aCAMHS SPABand 7 Team manager. This is an excitingopportunityto join a growing,creative and innovative service as part of our management team. We are looking foranexperiencedmentalhealth professional(Nurse, Occupational Therapist,Social Workeror psychological therapist), and itwould be a fantastic career progression for a Band 6 clinician who wishes to broaden their experienceor a current Band 7 looking for a new challenge.

This dynamic multi-disciplinary service has been running since

June 2021, offering asingle point of access formental healthtele-triage, signposting, advice and support 24-hours a day, seven days per week, 365 days a yearfor young people under the age of 18.The CAMHSSPA Team Managerwillwork closely withtheadult SPA and SHINE Team Managers and with the Clinical Lead for CAMHSSPAto maintaintheday to day running of the service, providing senior clinical input and support to the team, playing a key role in building internal and external interfaces, and contributing to the ongoing development of the SPA.The

CAMHSSPATeam Manager will be expected to work aflexibleshift pattern, although working nights is notrequiredin this role.

Main duties of the job Central and North West London NHS Trust is committed to providing safe, effective services and providing patients and families with a positive experience.

TheCAMHS SPATeam Manageris responsible forthe daily running of the SPA (CAMHS) Team and supports the Clinical Lead in the operational management of the service.

Other responsibilities include:o Providing management & clinical supervision, coaching, mentoring of existing staff andnew staff taking up post; andmotivatingand supporting individuals to achieve their objectives.oContribute to the provision of training,coaching and clinical group supervision to the wider all-age SPA.o Answering calls to theCAMHSSPA in a patient and courteous manner, and to screen and prioritise these appropriately.o Undertaking clinical triageof calls to theCAMHSSPA, deciding on the correct care pathway for that call.o

Referring callers onto CAMHS local teamswhereappropriateand liaising with teams.o Signposting callers on as necessary into non-statutory, third sector services (Thrive networks).o Undertaking initial social care triage,andwhere necessary, signposting and referring on patients as appropriate.

About us Central and North West London NHS Trust expects allSPAstaffto act in a way which showstheyunderstand our core values and are willing to put them into practice with patients, their friends,family and carersand alsoother staff members.

As amember ofSPAstaffwe expect youtoshow COMPASSION, contribute to a caring and kind environment and recognise that what you do and say helpscan makethelives of others better.

We expect youtoRESPECTeveryone and acknowledge and welcome people's differences rather than ignore them or see them as problematic.

We expect you to EMPOWER others and continually try to provide information, resources and support to help others make their own decisions and meet their own needs.

We expect you to work in PARTNERSHIP andbehave in a way that shows that you recognise that commissioners and users of our services are the people who generate and pay forourwork.

As amember ofSPAstaffwe expect you to role model these values and contribute to ensuring that they are embedded in the practice of the team

Details

Date posted
05 October 2026

Pay scheme

Agenda for change

BandBand 7

Salary
58,133 to 65,261 a year

Per annum incl. HCAS

Contract Permanent Working  pattern

Full-time

Reference number
333-G-CA-1772

Job locations

Gordon Hospital Bloomburg Street

LondonSW1V 2RH
United Kingdom Job description

Job responsibilities Responding to calls within time limits set out in theAll-AgeSPA Operational Protocols. Being fully conversant with statutory and non-statutory services across Brent, Harrow, Hillingdon, Kensington & Chelsea and Westminster, and the provision of CNWLCAMHSservices in each borough. Ensuring safe and effective delivery of care / advice toyoung peopleand their carers, utilising own knowledge and skills. Providing support, information and education to family members, carers and other professionals who may access theCAMHSSPA.

Buildingandmaintainexcellent working relationships with key stakeholders, such asCore and Urgent Care CAMHS team,GPs, the Police and LAS.Acting as the point of escalation in CAMHSSPA in relation to difficult callsand being able to…