Teledermatology Acquisition Administrator

The post holder, as a member of the Medical Specialties admin team, has the responsibility for providing a high quality and comprehensive range of administrative and image acquisition duties

The post-holder will have responsibility for ensuring a high quality cost-effective and efficient service to the users of the Dermatology Service. They will work closely with the multi-disciplinary team in delivering an excellent patient and user experience.

This post will be the first point of contact for all patients, and book appointments in a timely and efficient manner. To be aware of and understand the RTT and cancer pathways and all urgent suspected skin cancer (USSC) teledermatology patients.

The post holder will act as an ambassador for UCH in the outpatient department, applying the Trust’s values to the services you provide to patients, visitors and colleagues.

Ensuring the smooth running of the USSC Teledermatology outpatient clinics and a customer focused efficient and empathetic service to all visitors.

• To establish and maintain administrative processes for urgent suspected skin cancer (USSC) teledermatology service
• Provide an administrative triage to USSC teledermatology service referrals and where appropriate coordinate transfer of patients to suitable pathway.
• Undertake 2D clinical photography using specialist equipment for diagnosis, case records, treatment planning, education, research and publication.
• Utilise specialist clinical photography techniques and skills including, dermatoscopy.
• Interpretation of diagnostic and anatomical terminology (i.e. dermatology) and working closely with clinical staff for clarification of photographic requirements.
• Manage dermatology photographic clinics and be responsible for the safe conduct of the patient during their appointment, together with explaining the photographic procedure and confirming consent.
• Follow national guidelines for audit purposes and working to protocols to enable accurate recording of all stages of treatment and assessment.
• Ensure specific teledermatology audit data collection is collated in a timely manner
• Observing Trust policies and procedures

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

For further details / informal visits contact:
Name:
Cagla Timur

Job title:

Assistant General Manager Email address: