Medical Secretary - Private GP Healthcare

A well-established private GP practice based in the Chelsea area of London, is looking for an experienced Medical Secretary to join the professional, friendly, and established team on a 13-month fixed-term maternity cover contract. This post will be supporting 2 senior GPs, as well as playing an important role in the smooth day-to-day running of the practice and coordination of patient care.

You will be highly organised, proactive and confident working independently in a busy private healthcare environment. Excellent communication skills, attention to detail and a strong understanding of patient confidentiality are essential, as well as being able to present a professional and empathetic service to the patients.

• £42k to £45k + Benefits
• Central London, Chelsea area.
• Starting on 1st December, neg, for a 13 month maternity cover contract.
• Full-time, Monday-Friday, approximately 8:30am-6:00pm, office based.

• 5 years' + private sector medical secretarial experience, ideally within private healthcare in London.
• Experience with in private general practice would be particularly advantageous
• A good working knowledge of medical terminology, as well as strong administrative and organisational skills
• Excellent written and verbal communication skills
• Confidence dealing directly with private patients, consultants, hospitals and insurance companies
• Experience using a private healthcare patient-management system such as Semble experience would be highly desirable
• A stable employment history, ideally demonstrating at least two continuous years within previous roles
• AMSPAR or Pitman qualifications are desirable but not essential
• Must be smart in appearance, with a professional and customer/patient orientated approach.

• Extensive diary and appointment management, Managing patient enquiries by telephone and email
• Managing doctors' inboxes and ensuring patient queries are dealt with promptly
• Processing repeat prescriptions, arranging hospital admissions, investigations and diagnostic tests
• Chasing outstanding pathology results, diagnostic reports and consultant letters, Processing patient recalls and follow-up requirements
• Reviewing incoming clinical correspondence and updating patient records on Semble
• Preparing and coordinating referrals, medical reports, insurance forms and certificates
• Processing referral letters, clinical notes and outgoing patient correspondence
• Invoicing patients following consultations and ensuring payment is collected, Processing card payments and insurance-company payments, Chasing outstanding patient debt
• Correcting and updating invoices where required
• Completing end-of-day transaction checks
• Supporting vaccine and medication stock ordering
• Providing cover for other members of the secretarial team during periods of leave or sickness
• Supporting the doctors and wider practice team with additional administrative duties as required