Assistant Patient Administrator - Inpatient Wards

We are an award winning organisation providing care at two main hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—and a number of community-based services across London, such as sexual health and HIV clinics.

With 6,700 members of staff, we are proud to care for a diverse population of one million people. We are committed to ensuring that our workforce is just as diverse with a strong mix of skills and abilities.

Our staff are at the very heart of our organisation and we recognise the valuable contribution that each and every person working at the Trust makes. One of our Trust priorities is to be an employer of choice—a place where people want to start their career and to grow with us through continued education, professional development and support .

Main area Inpatient Wards Grade NHS AfC:
Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Saturday, Sunday, Monday, Tueasday and Wednesday 8am-8pm including bank Holidays) Job
-CS-574

Site West Middlesex Hospital Town Isleworth Salary £30,142 per annum incl. HCAS Salary period Yearly Closing 01/11/2026 23:59

Assistant Patient Administrator
- Band 2 Ward Clerk

Working Saturday, Sunday, Monday, Tuesday and Wednesday including Bank Holidays

We are searching a high performing, enthusiastic and empathetic individual to work in the Inpatient Wards.
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients. You should be friendly and empathetic.
You will be expected to provide administrative support to a diverse team including clinical staff
The successful applicant will be expected to provide an excellent level of customer service at all times in line with the Trust values.

The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by supporting and welcoming patients into services in a way that meets their individual needs. The Patient Administrator will also provide administrative support to a team liaising between patients, doctors, practitioners and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times.

The post
holder will be required to work in one of the following areas, providing cross cover where necessary:

• Wards
• Reception

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely…