Bartender at Leonardo Royal

The perfect base for exploring the UK’s bustling capital, our Leonardo Royal Hotel London Tower Bridge is close to some of London’s most iconic landmarks, including The Tower of London, The Shard, and Tower Bridge itself. Our 4-star hotel is located just a short walk from East London, with its cosmopolitan coffee shops and eateries, and a short tube ride from Shoreditch’s trendy bars.

The nearest tube station, Tower Hill, is only a seven-minute walk away.

Here at Jurys Inn & Leonardo Hotels, we are looking for an enthusiastic, genuine, and friendly person who will offer an amazing customer experience to our guests to ensure they have a “Happy” stay with us.

We want you to be part of a fun, diverse team that works together to provide wonderful hospitality to our guests. We set high standards for ourselves so that we can surprise and delight our customers and deliver a great overall experience.

• A warm and friendly personality
• Commitment to delivering high levels of customer service
• Good teamwork skills – we want work to be fun for all of our employees
• A genuine interest in providing hospitality to our customers
• The ability to work well under pressure (hospitality is very fast-paced, but don’t worry, you’ll be supported from day one and will adapt quickly to your new role)
• Awareness of how to deal with customer complaints and how to resolve them to ensure everyone has a wonderful stay at Jurys Inn & Leonardo Hotels
• The job:
• To serve food and drinks to guests, ensuring requests and queries are responded to in a timely and friendly manner
• To communicate and work effectively within a team to ensure every guest leaves with the desire to return
• Ensure all cash, charges, floats, and till procedures are carried out correctly (attention to detail is key)
• To maintain the cleanliness of all public areas
• And to have fun and really enjoy a rewarding role in hospitality

• We offer a place where you can be / become the “best version of yourself” as part of a diverse team that delivers memorable hospitality and strives to exceed guests’ expectations. We pride ourselves on the learning and development we offer to all team members. It’s about giving you the technical skills, knowledge, and communication skills to help you achieve your goals at work.

• Earn thousands by referring a friend to work with us
• Stay at one of our Jurys Inn or Leonardo Hotels in the UK at a hugely discounted rate, with reduced rates for friends and family
• Company Pension Scheme, Life assurance & Wellbeing support
• 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave)
• The opportunity to work for a well-respected brand where people development is at the heart of our culture
• An array of learning courses to attend – the sky is the limit for your development with us. We nurture your skills and talents to develop future leaders
• Happy Rewards – earn performance-based points and redeem them for products or a well-deserved day off
• Employee of the Month, earning you a bonus and recognition for the entire month
• Flexible working hours – shift work but no split shifts, supporting your work-life balance
• Monthly and quarterly engagement activities – we like to have fun while working hard
• Annual Charity Event Day – supporting our communities
• Multiple locations across the UK and Ireland, with relocation support for those seeking a change of scenery or career development

Type of employment: Full-time

Contract type: Permanent

Required language skills: Fluent English