Advisor, HR​/Recruitment, Employee Relations

We are a leading charge point provider and operator for electric vehicles in the UK, managing over 4,300 public charge points. We are committed to providing reliable, convenient and affordable charging infrastructure that is accessible to all, particularly the 40% of UK households without private driveways that rely on public charging.

We believe our employees are the electric spark igniting our success. We’re dedicated to our culture, and ensure that every individual feels charged up and empowered to accelerate their career which is why we have been recognised as a "Great Place to Work" and a "Living Wage Employer". Together, we’re shaping the future as society’s preferred EV charging network.

The People Advisor role sits within the People Operations team and reports directly to the Head of People. This role will be the main point of contact for all day-to-day queries from employees and line managers and will work closely with the Senior Talent Acquisition Manager, the Learning and Development Manager and the People Assistant.

• Deliver a high-quality employee experience where people feel connected to char.gy through each touch point of their employee lifecycle.
• Provide support to employees and line managers on all internal people processes and procedures.
• Generate reports, metrics and insights on people operations activities, e.g. employee engagement feedback, D&I data, turnover etc.
• Provide training, advice and guidance to employees and line managers on the performance management process.
• Produce performance improvement plans for employees in conjunction with line managers as and when required.
• Contribute to the continuous improvement of the HR function – owning projects and collaborating with wider stakeholders.
• Ensure compliance with all applicable employment laws and regulations, staying up to date with changes.
• Support the Head of People on a wide range of people and engagement projects throughout the year in line with the departmental strategy.
• Support the People Assistant with processing payroll benefits administration where required.

• Support the Head of People and Learning and Development Manager with the review and continuous improvement of processed and procedures, employee engagement or training initiatives.
• Take ownership of the new starters’ induction process in collaboration with line managers, and ensure all mandatory training is completed by all employees.
• Facilitate the new joiner induction programme, ensuring a positive and consistent onboarding experience for all employees.
• Support with the development of high-quality learning materials and resources for theChar.gy Academy (internal learning hub), ensuring content is engaging, accurate and aligned with organisational needs.
• Produce monthly compliance reports, highlighting completion rates, overdue training, trends and risks, and providing insight to support informed decision-making.
• Support the Learning & Development Manager in conducting Training Needs Analyses (TNA) through interviews, surveys and data insights to identify learning priorities.
• Assist the Learning & Development Manager with the facilitation of internal workshops, ensuring high levels of engagement and learner satisfaction.
• Contribute to the design and development of learning pathways and development programmes, ensuring alignment to capability requirements across the business.

• Work with the Head of People Operations to manage the revision and roll out of employee benefits, communicate with providers and employees to ensure adoption and effective usage, and roll out char.gy’s wellness plan throughout the year.
• Support the Head of People with the salary and bonus review process, including preparing salary and bonus recommendations, salary benchmarking for relevant departments and issuing of salary and bonus letters.
• Contribute to providing accurate monthly payroll changes to the people assistant, such as including benefit, contractual and leave of absence changes.

• Respond to policy related queries, providing practical and commercial advice to line…