Senior People Manager

Overview

Obesity has become a global epidemic; in the UK, we spend £9 billion a year on diseases like type 2 diabetes. Much of this is preventable through sustained lifestyle and habit change. Our habit-change programme - delivered digitally through mobile and web apps - helps people to transform their lifestyle, lose weight, and reduce their risk for serious conditions such as type 2 diabetes and heart disease.

We bring together behavioural science, psychology, technology, and a talented team to eradicate the global epidemic of chronic lifestyle diseases.

About us:

We’re a growing, profitable health-tech company that is commissioned by the NHS and leading health insurer Vitality Health, and we are a leading B2C provider of GLP-1 medication-assisted weight loss programmes and one of 5 NICE-approved providers to deliver these services within the NHS in the future.

• Be a trusted senior people partner to managers across the business, confidently handling performance, conduct, absence, and contract matters with fairness and good judgement
• Work closely with hiring managers and external recruiter partners to deliver a consistent, high-quality recruitment experience that sets people up for success from day one
• Make sure the whole employee lifecycle hangs together, from recruitment and onboarding through development, performance, and exits
• Design and deliver practical manager learning and development that builds real-world leadership skills, confidence, and accountability
• Own and continuously improve our performance framework, including performance criteria, calibration cycles, and progression principles, using people data to keep things fair and consistent
• Lead reward and pay processes, including pay reviews, pay changes, benchmarking, and alignment with our pay scales and progression framework
• Line manage our People Ops Coordinator and Specialist, setting clear expectations, supporting their development, and helping streamline people and office operations
• Oversee HRIS and people systems, keeping data accurate, workflows smooth, and insights useful for workforce planning and decision-making
• Keep people records, documentation, and HRIS data in great shape, well-organised, accurate, and meeting internal and regulatory standards
• Take ownership of people-related compliance in a CQC-registered environment, ensuring practices are consistent, appropriate, and audit-ready
• Own GDPR-compliant handling of people data, ensuring accuracy, integrity, and responsible use across systems and processes
• Spot people-related compliance or data risks early and address them proactively, escalating where needed
• Support teams and leaders through change, helping bring clarity, structure, and better ways of working as the business grows
• Help shape a great workplace by guiding office management, team events, and social initiatives that build connection, celebrate success, and support performance

• Purpose-Driven:
  Cares about people, performance, and doing things properly
• Accountable:
  Owns decisions, follows through, and spots issues early
• Great Communicator:
  Comfortable talking to anyone and able to handle tricky conversations with clarity and care
• Pragmatic:
  Knows when to be flexible and when to hold the line
• Adaptable:
  Works well in a growing startup environment and can bring structure without slowing things down
• Always Learning:
  Curious, reflective, and keen to keep developing

• Significant experience in a senior People or HR role, with hands-on ownership of employee relations, performance management, and reward processes
• Proven experience supporting recruitment alongside hiring managers and external recruitment partners
• Demonstrated experience managing and developing direct reports, including handling complex or challenging situations
• Strong working knowledge of UK employment law and experience across a range of contract types and working arrangements
• CIPD Level 5 qualification (or above), or substantial equivalent experience within a People function
• Experience designing and delivering manager development or people-related training that is practical and applied
• A pragmatic, commercially aware approach to people management, balancing empathy with clarity, standards, and accountability

• A competitive salary, alongside share options in a growing and profitable health-tech company
• 25 days holiday plus national holidays
• 2 days/week in our London office (for most core roles)
• Remote flexibility: work from abroad up to 4 weeks at a time (within 2-hour UK time zone)
• £200/year professional development budget, plus extra for role-specific training
• Salary Sacrifice and Cycle to Work schemes
• Quarterly in-person socials and company meet-ups
• A friendly, mission-driven team where your work really matters