Group People & Culture Manager; Hogarth Group

The People & Culture team exists to create a workplace where teams are motivated, supported, and empowered to deliver outstanding member experiences. You design and embed people practices that are fair, effective, and aligned with our values, ensuring every process and interaction strengthens engagement and performance. Acting as a trusted partner to leaders, you provide guidance and coaching that builds capability, drives retention, and fosters a culture of excellence that supports the Club’s long‑term success.

Based in leafy Chiswick, The Hogarth Health Club, part of The Hogarth Group, strives to be West London’s ultimate destination for complete, personalised wellbeing. We are a premium, independent Club that creates a warm and uplifting environment where everyone is supported and inspired to reach their personal best. To expertly combine science‑led insight with purposeful innovation across the full spectrum of health and wellbeing, and cultivate a community where we all belong to something truly special.

Reporting to our Managing Director, the People & Culture team exists to create a workplace where teams are motivated, supported, and empowered to deliver outstanding member experiences. You design and embed people practices that are fair, effective, and aligned with our values, ensuring every process and interaction strengthens engagement and performance. Acting as a trusted partner to leaders, you provide guidance and coaching that builds capability, drives retention, and fosters a culture of excellence that supports the Club’s long‑term success.

Please note this role is based on‑site, 5 days a week. Working across the Hogarth Group, your core responsibilities will be:

• Collaborate with managers and Talent Acquisition on recruitment process and role requirements
• Own onboarding process for new starters, collaborating with managers on effective departmental‑specific induction and probation process
• Manage offboarding, ensuring compliance and gathering insights to improve people practices
• Identify training requirements and coordinate development programs with Talent Acquisition
• Support succession planning and identify high‑potential talent
• Manage employee relations cases with efficiency and fairness, advising managers on preventative measures

• Drive reward, recognition and retention initiatives
• Oversee performance appraisal cycles
• Manage benefits plans, track usage and ensure competitive offering
• Provide coaching, guidance and support to managers on performance management, development, and career progression

• Champion company culture, inclusion, and employee engagement initiatives
• Lead wellbeing programs
• Source employee feedback, analyse and implement improvements in accordance with business requirements
• Foster a positive workplace with psychological safety and DEI initiatives in mind
• Integrate company vision, mission, and values into all areas of the employee lifecycle

• Maintain accurate HRIS records, employee documentation, and templates
• Develop and implement internal policies and programs that align with business strategy and values
• Track HR metrics to analyse trends and inform decisions
• Support the Accounts team on monthly payroll process across all entities, ensuring accuracy of information

• Maintain up‑to‑date knowledge of employment law, HR best practice, sector trends and ensure our people practices remain compliant
• Partner with People & Compliance Manager on ensuring records and reporting is audit‑ready
• Drive the development and continuous improvement of People team systems, processes and ways of working
• Lead change management initiatives and support organisational development projects
• Provide strategic insight and recommendations to senior leadership on people‑related matters

• Proven experience (5+ years) in an HR generalist or managerial role, ideally within a hospitality, wellness, fitness, or service‑focused environment.
• Strong understanding of UK employment law and HR compliance.
• Experienced…