People Services Specialist

Salary: £50,400

Closing date: 4 March 2026

Contract type:
Permanent

Interview dates: W/C 9 March 2026

The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships.

We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health.

These challenges need the bold science we support, but they won’t be solved by science alone.

We have an exciting opportunity for a People Services Specialist to provide senior administrative support and guidance within our People Service Desk.

Reporting into the People Services Lead, you will be an integral part of our People team, playing an active role in helping develop and implement the plans enabling Wellcome to become the best place to work, in support of the delivery of the mission.

As the People Services Specialist, you will be the senior administrator in our People Service Desk.

You will manage our more complex people administration queries, have ownership for senior leadership support, and provide clear guidance and support to line managers, ensuring queries are handled efficiently and consistently.

You will demonstrate exceptional attention to detail, promoting a consistent approach while maintaining a strong customer service focus throughout.

You can view the full job description on our website.

To apply for this role pleasesubmitan up-to-date CV and answer 2application questions todemonstratethat you meet theminimumrequirements for the role.

• Demonstrated ability to resolve complex HR queries concerning the employee lifecycle and manage escalations from People Services Assistants.

• Experience with in an HR Helpdesk or Shared Services environment preferred, managing all escalations by the People Services Assistants: including visas, secondments and redundancy administration.
• Proficiency in HRIS systems, with preference for Workday experience.

You can read more about the benefits we offer our employees on our website.

We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best.

At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office.

Diversity and Inclusion is a priority  are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition.

Please visit our website for more information on adjustments and accessibility, or contact us at jobs.

Upon a conditional offer being made, the successful applicant for this position will be required to undertake a Basic Disclosure and Barring Service (or equivalent) criminal record check to disclose any ‘unspent’ criminal convictions or conditional cautions under the Rehabilitation of Offenders Act 1974. The criminal record check with not show anything that is ‘spent’.

For further guidance on disclosure of criminal records please see this UK Government Guidance. You can view our Policy Statement on the Recruitment of Ex-offenders here. You can view our Privacy Statement here.