People Operations Lead

Disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events.

This role exists to be the anchor for People Operations - to ensure our people operations are trusted, human, and effective, especially when things are moving fast or getting complex.

You own the delivery and integrity of HR services globally, with particular depth in Employee Relations, ethical decision-making, and execution excellence. You balance empathy with decisiveness, and you know when to listen - and when to act.

You’ll be part of a newly formed team, and you’ll work alongside:

• a People Experience Lead shaping culture and meaning
• a Talent Management Lead shaping how people join us, grow, and evolve
• a Total Reward Lead owning compensation and benefits
• a VP focused on organisational design, change, and the future

Together, you form a People team that is human, credible, and modern.

• Own and lead People Operations & HR Services end-to-end
• Be the primary owner of Employee Relations across regions - calmly, fairly, and confidently
• Ensure people processes are compliant, ethical, and consistently delivered across countries
• Oversee core people services: contracts, lifecycle events, policies, and case management
• Act as a trusted partner to leaders during sensitive, high-stakes moments
• Partner closely with Legal, Finance, and external providers
• Keep a clear eye on execution - making sure things land, not just start

• Doesn’t let things fester
• Brings clarity where there’s ambiguity
• Builds relationships that make hard conversations possible
• Is trusted with sensitive information because you handle it with care and integrity
• Understands the importance of strong relationships (you are the kind of person people seek out before problems escalat(e)??)
• Quietly ensures the machine runs because the humans matter

This is a role for someone who finishes things and leads with curiosity and connection, not assumption.

• Strong background in Global People Operations / HR Services
• Comfortable working across multiple countries and legal contexts (APAC, EMEA, AMERICAS)
• Deep experience handling Employee Relations cases with confidence and care
• Experience using HR systems and ER case management tools (e.g. Lattice, HR Acuity or similar)
• Experience navigating GDPR, data protection, and ethical boundaries

This role will suit someone who is:

• Personally invested in why Disguise exists (the intersection of art, tech and humanity to create the next era of immersive experiences)
• Comfortable with pace and change
• Values human connection as much as operational excellence
• Drawn to the unordinary, the creative, the untested
• Curious, thoughtful, and community-centric

This role is designed for someone interested to step into deeper leadership, as the business evolves over the next 12–18 months.

This is a role for someone who:

• builds trust quietly
• and wants to shape how people experience work at a creative, fast-moving company

If that sounds like you - you’ll feel at home here.

Disguise is the industry‑leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real‑time spectacle.
We partner with the biggest entertainment brands and companies in the world to deliver the A‑list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment.

• Honest. We are real…