Human Resources Advisor

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics.

With dual headquarters in London and New York, Fitch Group is owned by Hearst.

HR for Fitch Learning is currently seeking a HR Advisor based out of our Mark Lane and Canary Wharf office.

Fitch Learning is at an exciting inflection point. Following a recent acquisition and with ambitious growth plans ahead, we're looking for an experienced HR professional to join our team as HR Advisor, partnering directly with our Head of HR for Fitch Learning.

This is a unique opportunity to be a critical member of a small, high‑performing HR team supporting circa 300 employees globally. You'll be instrumental in both keeping our HR operations running smoothly and shaping our people agenda during a period of significant change and growth.

This role offers genuine variety and impact. You'll spend your time advising managers on employee relations matters, supporting integration and transformation projects, and ensuring our HR service delivery remains excellent as we scale. If you thrive in dynamic environments where no two days are the same, and you're looking for a role that blends partnering with the business along with hands‑on delivery, this could be perfect for you.

• Act as the primary HR advisor for managers and employees across the global business, providing expert guidance on employee relations matters including performance management, conduct issues, grievances, and absence management
• Coach and mentor managers through challenging people situations, building their capability and confidence in handling ER matters appropriately
• Escalate and collaborate with the Head of HR on high‑risk or sensitive matters, providing well‑researched recommendations
• Manage occupational health referrals, immigration cases, relocations and complex employee lifecycle matters

• Support the successful integration of our recent acquisition, which may include harmonization of policies, processes, and cultural integration initiatives
• Provide support with HR projects that drive the strategic people agenda, including workforce planning, organizational design, talent management initiatives, and employee engagement programs
• Contribute to the development and implementation of People and Culture strategies, policies, and procedures that support business growth and operational excellence
• Partner with the Head of HR on strategic priorities, providing research, analysis, and recommendations to inform decision‑making

• Own day‑to‑day HR operations, ensuring seamless execution of HR processes and lifecycle activities, including recruitment, onboarding, probation management, performance cycles, compensation reviews, talent reviews and off‑boarding. Partnering with Talent Acquisition and HRSC teams to ensure high standards are maintained in service delivery for Fitch Learning.
• Design, document, and implement standardized HR processes and procedures to drive consistency and governance in service delivery across our global operations, creating clear guidance for managers
• Develop and maintain a suite of HR dashboards and reports, utilizing advanced Excel skills to analyze workforce data, identify trends, and provide actionable insights to the Head of HR and leadership team
• Be the escalation point for the HR Shared Services Centre (HRSC), providing guidance on non‑standard requests and ensuring quality of service delivery
• Proactively use data analysis to identify patterns, risks, and opportunities (attrition hotspots, absence trends, recruitment bottlenecks) and recommend evidence‑based solutions
• Continuo…