Learning and Development Programme Associate; Maternity Cover

Learning and Development Programme Associate (12 month Maternity Cover) About the team

Our People Team’s focus is on growing our business and our people, and this role will sit within the Door Dash International Talent Development team - reporting to the Learning & Development Director for Deliveroo. As a Talent Development team we drive company-wide growth and performance by helping people thrive and do their best work. We’re a nimble, high-impact team whose work connects, develops, and inspires people to go further than they thought possible.

As Learning & Development Programme Associate, you will play a critical role in delivering a seamless, high-quality learning experience across Door Dash International (Deliveroo and Wolt). This is not a pure coordination role. You will take end-to-end ownership of the operational delivery of our L&D programmes, ensuring every initiative runs smoothly, looks polished, and delivers impact h our scope expanding internationally, this role requires someone who thrives in complexity, spots details others miss, and proactively improves how things are done.

You will act as a central partner to stakeholders across multiple markets, becoming a trusted operator who ensures our learning initiatives are well-executed, well-communicated, and continuously evolving.

• Own the end-to-end delivery of L&D programmes and workshops across Deliveroo and Wolt, ensuring seamless planning, high-quality execution and strong participant engagement
• Manage all logistics, communications and tracking, maintaining consistently high standards and proactively resolving issues before they escalation
• Identify opportunities to improve programme processes, scalability and overall learner experience

• Take full day-to-day ownership of Roo Learn (our LMS), ensuring a smooth user experience, accurate administration and reliable reporting
• Continuously enhance our LMS processes, engagement and data integrity, partnering on system improvements where required
• Partner with stakeholders to deliver a high-quality onboarding experience across markets, including owning the first-day experience at Deliveroo London HQ

• Build strong, trusted relationships across Deliveroo and Wolt, confidently operating across markets and navigating complexity
• Collaborate with Talent Development partners to scale and evolve our international L&D offering
• Support the creation of practical toolkits and written resources that enable managers and teams to succeed

• Analyse feedback and programme data to generate insights and drive continuous improvement
• Elevate the quality and polish of learning materials and communications, ensuring a professional and engaging brand experience
• Manage external providers and financial processes, including purchase orders and invoices, ensuring strong governance and accountability

You’ll likely bring 3-5+ years of experience within, or closely with, a central Learning & Development or Talent Development team, supporting company-wide programmes in a fast-paced, matrixed organisation. This may include experience as an L&D Coordinator or Associate, Talent Development Specialist or Learning Operations Partner within a core corporate L&D function, where you’ve owned end-to-end programme delivery and partnered with stakeholders across multiple business areas.

• You take ownership & accountability, proactively driving tasks forward and ensuring nothing falls through the cracks
• You have a bias for action, anticipating challenges and solving problems effectively
• You are well organised and detail-focused
• You are collaborative and able to build trusted relationships quickly
• You always raise the bar, ensuring you leave things better than you found them

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.

We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better.…