People Partner; Tech

About Marshmallow

We exist to make migration easy.

A systemic problem of this magnitude requires a team of curious thinkers who relentlessly pursue solutions. Those who constantly challenge the why, dismantle assumptions, and always take action to build a better way.

A Marshmallow career is built on a cycle of continuous growth, with learning at its core. You will be challenged to raise the bar on your capabilities and supported with the right tools and guidance to do so. This ensures you can deliver impactful work and drive change.

If life at Marshmallow sounds like it could be for you, explore our Culture Handbook to find out more.

Move our mission, and your career, forward.

Our People team sits at the heart of Marshmallow, partnering with leaders across the business to build high-performing, inclusive, and engaged teams. We focus on creating a consistent, high-quality People experience at every stage of the employee lifecycle, enabling our people to do their best work while staying true to our values.

Within this, our Technology organisation – spanning Engineering, Data Science & Analytics, and Product is a critical driver of Marshmallow’s growth and innovation. By closely partnering with the CTO and Tech leadership, the People team helps shape organisational design, supports leadership capability, and champions a culture where teams are empowered, collaborative, and continuously improving.

• Partner with the CTO and Technology leadership (Engineering, Data Science & Analytics, Product) to shape and deliver people strategies that enable high performance and growth

• Provide strategic guidance on organisational design, workforce planning, and team effectiveness across the UK Technology organisation

• Act as a trusted coach to leaders on performance, development, engagement, and team dynamics, using data and insights to inform decisions

• Lead on frontline employee relations support for multiple UK business areas, ensuring fair, consistent, and legally compliant outcomes

• Drive the implementation of core People programmes (e.g. performance, talent development, engagement, reward cycles) within Tech, in close collaboration with wider People teams

• Champion an inclusive, values-led culture and identify opportunities to improve people processes and the overall employee experience across the UK business

• Build trusted relationships quickly; earn credibility with senior leaders while staying approachable. You bring proven People Partner experience supporting Technology teams, with comprehensive employee lifecycle knowledge.

• Pragmatic problem-solver in complex situations with hands-on UK employee relations expertise, understanding of employment legislation, and a track record of influencing senior stakeholders.

• Strategic thinker who rolls up their sleeves: combine organisational design thinking with data-driven insights to diagnose issues and drive high-performance cultures in fast-paced environments.

• Curious and data-minded: use insights and experimentation to improve team effectiveness and build inclusive cultures. Exceptional communication and stakeholder management skills.

• Proven experience managing complex employee relations matters and delivering strategic people projects with demonstrated impact on organizational performance.

• Flexible working - Spend 3 days per week with your team in our new collaborative London office, and own your own working hours. The rest is up to you 🏠

• Competitive bonus scheme - designed to reward and recognise high performance 🌟

• Flexible benefits budget - £50 per month to spend on a Ben Mastercard meaning you get your own benefits budget to spend on things you want. Whether that’s subscriptions, night classes (puppy yoga, anyone?), the big shop or a forest of houseplants. Pretty much anything goes 💰

• Mental wellbeing support – Access therapy and mental health sessions through Oliva 💚

• Learning and development – Personal budgets for books and training courses to help you grow in your role. Plus 2 days a year - on us! - to further your skillset 🤓

• Private health care - Enjoy all the benefits Vitality has to offer, including reduced gym…