Global Programs Architect

About us

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

The Global Programs Architect is an individual contributor responsible for designing, building, and continuously improving the employee programs that exist outside the core lifecycle—the moments that matter most to employees and managers but don't fit neatly into onboarding, offboarding, or a standard HR transaction. Reporting to the People Experience Leader within People Operations, this role owns a portfolio of global programs and experiences that span reorganization support, performance management design, employee relations strategy, and other people‑centered initiatives—including cross‑functional programs tied to the organization's annual OKRs.

Where the Lifecycle Architect function owns the structured, process‑driven moments that every employee passes through, the Global Programs Architect owns the connective tissue between them—the programs, campaigns, and experiences that sustain engagement, build culture, and reinforce the employee value proposition throughout the employment journey. The scope extends equally to strategically significant, cross‑cutting initiatives: designing how the organization supports and communicates reorganizations, building the frameworks and experience architecture behind performance management, shaping employee relations strategy and tooling, and leading or co‑leading global programs tied to the People team's OKRs in any given fiscal year.

This is not a coordinator role. It requires someone who can think at the program architecture level: designing for scale, building for consistency, and making deliberate choices about where human touch is essential and where self‑service or AI can deliver an equally—or more—effective experience.

A defining responsibility of this role is ensuring that all programs are delivered in a way that is globally consistent yet locally relevant, compliantly designed, and fully integrated into the service delivery model so that Tier 1 and Tier 2 teams can execute against them without reinventing the wheel in every market.

• Performance management
• Reorganizations and organizational effectiveness
• Employee relations frameworks and practices
• PB&C policies and governance
• Establish a “global‑first” philosophy, ensuring consistency, scalability, and clarity while enabling targeted localization when legally or culturally required.
• Shape and translate business strategy and People priorities into structured, actionable program roadmaps.

• Accountable for end‑to‑end program delivery, from concept to deployment, ensuring high adoption and impact.
• Partner with regional People Solutions teams to operationalize and execute programs effectively in local markets.
• Collaborate with PB&C Service Delivery and shared services teams to ensure seamless delivery, employee support, and issue resolution.
• Develop clear playbooks, workflows, and documentation to enable consistent execution at scale.

• Lead enterprise‑level operational and standardized approach to organizational design and restructuring initiatives, including workforce planning, partnering with senior business partners and business leaders to define strategic outcomes, drive execution and manage risk at scale.
• Partner with PB&C Business Partners and business leaders to guide reorg strategy, implementation, and communication.
• Ensure alignment with global frameworks while addressing regional compliance and risk considerations.

• Define global employee relations philosophies, frameworks, and escalation models.
• Partner with regional ER teams to ensure consistent case management approaches and equitable outcomes.
• Design and maintain strategic…