People Manager ITV Careers

Workplace:
White City, London + Hybrid (minimum 3 days in the office per week)

The team..

The People Team within Media & Entertainment operates at the heart of ITV’s creative and commercial engine. We partner closely with leaders and managers to deliver strategic people plans that align with our “More than TV” and overall People Strategies. Working alongside our specialised Centres of Excellence—including Talent Acquisition, Reward, Learning & Development, Occupational Health, and Diversity & Inclusion,we provide a seamless, high-quality, and comprehensive HR service that makes ITV a fantastic place to work.

The role..

We’re looking for a People Manager to join our team on a permanent basis. This role would ideally suit a candidate already in a People Advisor position or looking for their next step in their career.

If you’ve got a solid theoretical foundation and you’re excited to roll up your sleeves and make a real impact this could be the perfect opportunity for you. You will support our Media & Entertainment division including our Content, News, Commercial and Marketing teams to name just a few, working closely with the People Business Partners in the implementation and delivery of strategic people plans and priorities for the division.

Some of your key day-to-day responsibilities will include:

• Acting as a critical friend and trusted advisor to leaders and managers, providing guidance on ITV policies, processes, and diversity and inclusion (D&I) initiatives.
• Guiding line managers through everyday HR situations, including capability, performance management, probation management, grievances, and smart/flexible working.
• Managing health and wellbeing processes, including short- and long-term sickness absence, stress risk assessments, and Occupational Health referrals.
• Supporting change and organisational design (OD) initiatives, helping to deliver restructures and acting as a passionate advocate for business change.
• Ensuring policy compliance and risk management by identifying operational risks, overseeing compliance frameworks (e.g., Contracting & Compliance), and keeping up to date with legal/statutory requirements.
• Taking accountability for People data within your business areas, leveraging insights to drive informed business decisions.
• Collaborating cross-functionally with HR Operations, Services, and Centres of Excellence to deliver efficient service and continuously improve HR toolkits and processes.

Skills you’ll need (minimum criteria)

• Demonstrable HR generalist experience, preferably within a fast-paced, high-profile organisation.
• Proven experience identifying and resolving employee relations risks and issues, backed by a solid working knowledge of UK employment law and HR best practices.
• Minimum Level 5 CIPD qualified is desirable, or demonstrable evidence of strong HR technical capability.
• Strong networking and interpersonal skills, with the ability to quickly build rapport, trust, and influence across all levels.
• Action-oriented, resilient, and conscientious, with the ability to work independently, make decisions within your scope, and manage competing priorities.

Other things we’re looking for (key criteria)

• Ideally, experience working within a HR operating model utilising Centres of Excellence and matrix structures.
• Excellent communication skills with the confidence to appropriately challenge managers, translate complex initiatives into clear messaging, and adapt your style to different personalities.
• Solid numerical skills and proficiency across Google Suite/MS Office (experience with Oracle Fusion HR information systems is highly advantageous).
• Commercial curiosity about the broader business, a proactive “can-do” approach, and comfort operating with a high degree of ambiguity.
• A genuine passion for people’s personal development, growth, and continuous process improvement.

• Some travel within the UK to other ITV offices will be required.
• Requires a flexible working style and approach to support cross-divisional needs as required.