Human Resources Generalist

Come and Meet the Founder in this 1-minute video, where you'll get a firsthand glimpse into who we are and life here at Commusoft.

From the side project of an entrepreneurial university student to an award-winning global company, Commusoft continues to evolve and has a positive impact in the field service software market. Since 2006, we’ve transformed not only our services and offerings but also the business operations of thousands of service companies that rely on our software daily.

Our dedication to being a positive presence stretches far and wide, underpinning the entire journey that Commusoft employees take our clients on. Starting with making sure we only sell to businesses that can benefit from our solutions, comprehensively supporting clients from day one, and always being open and transparent with our community, these commitments ensure sustainable growth for our clients and Commusoft alike.

And none of it is possible without our hardworking and forward-thinking team.

Our clients come from all walks of life, and so do we. We draw upon our talented and diverse team of different cultures, backgrounds, and life experiences to ensure the success of our business. We have a ‘culture-add’ mindset rather than ‘culture-fit’ when it comes to our hiring process, and we intend to genuinely drive transformational change when it comes to diversity, inclusion, and belonging.

If you're eager to take clients on a journey and help transform field service businesses for the better, you’ll be at home at Commusoft.

The ultimate HR goal at Commusoft is for every employee to leave in a better position than when they started! This means our HR mission is to cultivate a supportive and engaging environment that empowers every Commusoft employee to grow, learn, and develop. We are committed to ensuring that each team member’s journey with us enhances their skills and career, driving a high-performing culture of curiosity.

We are a small and specialised team of 3 based across India, UK and US.

A proactive and independent HR Generalist with 3-5 years of experience to support our People department in both the US and UK. You'll provide expert guidance across all aspects of the employee lifecycle, ensuring our people practices support business objectives and foster a positive, high-performing workplace.

This is a varied role that combines HR data management, legal compliance, and hands-on HR delivery. You'll work collaboratively with managers to strengthen capability, improve employee experience, support organisational change, and develop initiatives that enable both our people and our business to thrive.

• Partner with the Group Head of People to understand organisational priorities and translate them into practical people initiatives.
• Provide commercially focused HR advice that supports business performance and long-term growth in both the UK and US.
• Identify workforce challenges and recommend solutions that improve engagement, capability, and retention.
• Partner with the Head of Talent and Senior HR Associate to ensure best HR practices are in place across the organisation.
• Partner with the Finance Department to support payroll, benefits and compensation management.

• Support the performance management cycle, helping managers set objectives, provide meaningful feedback, and create development plans.
• Contribute to talent development initiatives that identify, nurture, and retain high-potential employees.
• Create, conduct and manage training sessions on the employee life cycle and HR policies.
• Provide onboarding support for new joiners alongside reporting managers.

• Provide guidance on employee relations matters, including disciplinary processes, grievances, absence management, and conflict resolution.
• Promote positive employee relations through fair, practical, and legally compliant HR advice.

• Assist with organisational change programmes, including restructures, TUPE transfers, policy implementation, and other…