Recruitment and HR Manager

Reports to:Head of People

Department:People, Culture & Operations

Location:London, West Midlands or Greater Manchester

Hours:Full-time

Salary:£36,053 – £43,114 per annum

Football Beyond Borders (FBB) is an education and youth charity supporting young people who are passionate about football but disengaged at school, helping them feel a sense of belonging, build the skills they need to thrive and successfully transition into adulthood.

Relationships are at the heart of our work. We believe every young person should have a trusted adult alongside them through adolescence, and our practitioners build the consistent relationships that make this possible. Our work increasingly goes beyond the young people we support directly. Through our adult training, we share what we've learned about building trusted relationships with teachers, pastoral staff, coaches and other professionals working with young people.

Alongside this, we're building a movement through the Trusted Adult Guarantee, towards a future where every young person has access to a trusted adult who knows them, believes in them and consistently shows up for them.

Our North Star is simple:
We Put Young People First.

As FBB grows, we want to become not simply the biggest organisation working with young people, but the best place to do meaningful work with young people. That means attracting exceptional people, developing them brilliantly, setting high standards and building an organisation where people feel connected, challenged, supported and accountable.

That's where this role comes in.

• Help find and recruit brilliant people who can build life-changing relationships with young people?

• Build HR systems and processes that are simple, human and actually work for managers and staff?

• Become a trusted adviser to managers navigating everything from someone's first day at FBB to complex people challenges?

• Help us build one of the best organisations in the country to work with young people?

If so, we'd love to hear from you.

The Recruitment & HR Manager plays a central role in making FBB an exceptional place to work.

You’ll lead recruitment across the organisation, helping us find brilliant practitioners, managers and support staff who believe deeply in our mission and have the skills and character to deliver it. Alongside that, you’ll be our lead on day-to-day HR. You’ll keep our core people processes excellent, offer trusted advice to managers, support complex employee relations cases and make sure our policies and practices are fair, consistent and legally sound.

But we’re not looking for someone who simply administers HR processes. We want someone who asks:
How could this be clearer? How could this be simpler? How do we make this feel like FBB?

You’ll work closely with our Head of People and Director of People and Culture, alongside managers across the organisation, to turn our People strategy into an excellent everyday experience for staff.

This is a broad role, and no one arrives doing all of it brilliantly on day one. Here’s the shape of it, and why each part matters.

Recruitment and talent. This is the heart of the role. You’ll own how FBB finds and welcomes brilliant people, from the first advert a candidate reads to the moment they say yes. That means designing clear, inclusive processes with hiring managers, writing communications that sound like us and make people want to apply, building proactive pipelines for the roles we find hardest to fill, and using recruitment data to keep making the experience better and fairer.

Trusted advice for managers. You’ll be the person managers come to when something tricky comes up, and the one who helps them handle it early and well. You’ll advise confidently across the full range of people issues, from absence and capability to conduct, grievance and performance, support return-to-work and adjustment conversations with real care, and make sure cases are handled fairly and consistently with the right documentation.

A big part of the skill here is judgement: knowing when something needs a formal process and when a good conversation is the better answer, and when to…