HR Business Partner

Job Title:

HR Business Partner

Reports to:

Director of People and Culture Who we are

Loveday & Co. offers over 100 years of combined experience in elderly care, healthcare and hospitality. Loveday is recognised as the premier provider of luxury care services in London. We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do.

Based on the success of our award winning first home in Chelsea Loveday, is expanding across London with both additionalproperties and innovative new services for seniors.

We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do. Based on the success of our award winning first home in Chelsea Loveday, we are expanding across London with both additional properties and innovative new services for seniors.

Reporting to the Director of People and Culture, the HR Business Partner will manage the day to day activities of theHR team to provide the company with first class service from the department. The HR Business Partner will also advise on best practiceHRand where necessary takes a hands‑on role in dealing with case work.

• Assist the Director of People and Culture in delivering a comprehensiveHRservice to the business
• Lead on the development and delivery of internal work systems and processes, proposing innovative ways to improve existing ones
• Partner with theHRTeams in driving process consistency and efficiency across all residences.
• Manage the end-to-end recruitment process, advising on recruitment and ensuring delivery of a positive candidate experience
• Assist in the implementation an annual agenda forHRstrategy along with the Director of People and Culture in line with thebusinessplan. EnsureHRplans support the needs of thebusinessbut are also flexible enough to cope with changes in the organisation, as and when they occur.
• The HR Business Partner will Assist with the Loveday Way and Investors in People.
• Ensure all staff are onboarded and offboarded in line with the company processes
• Ensure all staff receive appraisals/ Job chats in accordance with company policy and monitor probationary periods.
• Ensure theHRdepartment is fully compliant in line with CQC requirements
• Carry our monthly audits to ensure compliance of all Right to works and DBS checks and File audits in line with CQC requirements.
• Ensure all employee files are up to date.
• Employee Relations
  - Managing absences, disciplines, grievances, sickness etc. Measure employee satisfaction and identify areas that require improvement
• Performance Management
  -Coaching Managers on performance management issues and processes
• Update the Director of People and Culture on all matters arising.
• Produce monthly reports for the dashboard
• The HR Business Partner will support the L&D team and provide guidance on development for Managers and their teams in conjunction with the Operations department.
• Conduct occupational health referrals and providing pastoral support and advice to employees
• Recruitment & retention
  - Managing talent and succession planning; taking overall responsibility for the recruitment activity and campaigns working alongside theHRAdministrator ensuring that all required checks are carried out.
• Position our brand as an employer of choice through effective recruitment strategies that attract talent and build a talent pool for effective succession planning within the business.
• Liaise with the Finance team in relation to the operation of the payroll function ensure al Payroll data are submitted to the Payroll team in time.
• Ensure all company policies and procedures are up to date in line with current employment law. Provide relevant policy updates to Managers
• Deal with complex disciplinary/grievance andHRissues.
• Managing priorities between casework and projects
• Preparing and maintaining job documentation, and company salary structure systems.
• Carry out quarterly salary benchmarking exercise.
• Develop theHRAdministration function to meet the demands of the business.
• Manage theHRdatabase and functionality – ensure all database are accurate and up to date.
• Assist the Director of People and Culture in carrying out Performance reviews and establishing development plans for the individuals.
• Conduct discovery days with University and Colleges
• Where required, assist the L&D team with training delivery.
• Undertake any reasonable request by the management.
• Ensure confidentiality is maintained in the department and on site.

This role profile is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business.

• Superb communication skills honed…