Senior Manager - Employee Relations

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

The Employee Relations Senior Manager serves as a trusted advisor to managers and employees on all matters related to workplace conduct, conflict, and compliance. This role owns the end-to-end employee relations caseload — leading impartial investigations, coaching leaders through complex people issues, and ensuring the organization's policies and practices are fair, consistent, and legally sound. The ideal candidate combines deep employment-law knowledge with strong judgment, discretion, and the interpersonal skill to de-escalate sensitive situations and build trust across all levels of the organization.

• Serve as the primary point of contact for employee relations matters, managing a caseload of grievances, complaints, conflicts, and disciplinary issues from intake through resolution.
• Conduct prompt, thorough, and impartial workplace investigations into allegations of misconduct, harassment, discrimination, retaliation, and policy violations; document findings and recommend appropriate corrective action.
• Advise and guide employees and managers on the interpretation and consistent application of company policies, procedures, applicable employment law and with guidance from the employment legal team.
• Lead or contribute to organisation‑wide Employee Relations programmes and initiatives, including organisational change, redundancy and transformation activity involving multiple stakeholders.

• Coach people managers through performance management, progressive discipline, performance improvement plans (PIPs), and difficult conversations.
• Partner with People Partners and leadership to resolve complex, escalated, or high-sensitivity employee issues.
• Build manager capability through proactive guidance and training.

• Ensure compliance with applicable local employment laws and regulations; monitor legislative changes and update policies and practices accordingly.
• Develop, review, and revise People policies and employee relations procedures.
• Partner with Legal and outside employment counsel on high-risk matters
• Manage terminations, offboarding, and reductions in force in a legally compliant, consistent, and respectful manner.
• Facilitate mediation and conflict-resolution sessions between individuals or teams, working toward durable, fair outcomes.
• Identify and address interpersonal or cultural issues before they escal
• Track, analyze, and report on employee relations trends, metrics, and case outcomes; identify root causes and recommend proactive interventions.
• Design and deliver training for managers and employees on topics such as anti-harassment, code of conduct, respectful workplace, and investigation best practices in collaboration with the Compliance team.
• Contribute to a positive, inclusive, and engaged workplace culture.

• Proven experience operating as an ER practitioner at a senior level, with the ability to execute independently while contributing to broader global strategy.
• Fresh, innovative, and data-driven thinking applied to complex ER challenges — with a growth mindset and a track record of high-impact outcomes.
• Strong business and people acumen, with excellent consulting, conflict resolution, and facilitation skills across diverse cultural contexts.
• In-depth knowledge of UK…