Payroll & Benefits Specialist (m​/f​/d

We are looking for a Payroll & Benefits Specialist (m/f/d) to join our Reward & Remuneration team within our wider Human Resources department in London. This role is ideal for someone with payroll experience who enjoys delivering a high-quality employee service, working collaboratively within a team, and developing their existing expertise across payroll, pensions and benefits in a fast-paced and dynamic environment.

You will be accountable for the administration of the UK payroll alongside some other international payrolls, while contributing to the harmonisation and continuous improvement of the payroll processes in close collaboration with the wider team. Working alongside payroll colleagues and external providers, you will help ensure payroll is delivered accurately, efficiently and in a compliant manner. You will also be responsible for supporting the administration of employee benefits, including pensions, insured benefits and related employee lifecycle processes, ensuring accurate delivery, provider coordination and a high standard of employee support.

This is an excellent opportunity to broaden your experience within a global organisation while working closely with HR, Legal and Finance stakeholders. The ideal candidate will be a collaborative problem solver who effectively manages relationships and takes ownership and responsibility for continuous improvement.

Payroll Administration

• Be accountable for the accurate and timely delivery of monthly UK payroll activities.
• Prepare, review and validate payroll inputs including:
  • New joiners and leavers
  • Salary changes
  • Bonus payments
  • Benefits and deductions
  • Absence-related adjustments
• Liaise with external payroll providers to ensure payrolls are processed accurately and on time.
• Perform payroll reconciliations and validation checks.
• Maintain payroll records and employee data within HR and payroll systems.
• Respond to employee payroll queries and provide a high standard of customer service.
• Provide payroll year-end activities and statutory reporting requirements.
• Assist with payroll governance, controls and audit requirements.

Pension & Benefits Administration

• Support the administration of employee benefit programmes, including pension, private medical insurance, life assurance and other employee benefits.
• Manage employee enrolments, amendments and leaver processes.
• Respond to employee benefit‑related queries.
• Assist with benefit renewals, provider relationships and benefit communications.
• Support benefits reconciliations and invoice processing.

International Payroll Support

• Support payroll‑related activities for a small number of international locations.
• Coordinate with external service providers and internal stakeholders.
• Assist with short‑term business visitor reporting and related payroll administration where required.
• Support the gathering and validation of payroll information for international employees.

Continuous Improvement

• Contribute to process improvements and operational efficiencies.
• Maintain payroll and benefits documentation and procedures.
• Support payroll, benefits and reward‑related projects when required.

Essential

• Experience in payroll administration or payroll operations.
• Good working knowledge of UK payroll processes and statutory requirements.
• Experience working with external payroll providers.
• Strong attention to detail and accuracy.
• Good organisational and prioritisation skills.
• Strong Excel and general systems skills.
• Ability to manage multiple deadlines and competing priorities.
• Strong communication skills and a customer‑focused approach.
• Ability to handle confidential information with discretion.

Desirable

• Experience administering UK pension schemes and employee benefits.
• Exposure to international payroll processes.
• Knowledge of auto‑enrolment requirements.
• Experience using Human Capital Management (HCM) systems.
• Payroll qualification or willingness to study towards one.

We're looking for someone who enjoys working as part of a team and takes pride in delivering an excellent service to employees and stakeholders.

You will be:

• Curious and willing to learn.
• Detail‑oriented and highly organised.
• Comfortable…