HR Partner (ER​/Policy

Position: HR Partner (ER/Policy)
Location: Greater London

Job TitleHR Partner (ER/Policy)

Job Description

Reports to:

HR Partner Lead – UKI & Nordics

Location:

London – Heathrow Contract Type: (1 Year fixed Term)
Introduction to role Vanderlande is the global market leader in automation systems and solutions for customers within the Airports, Parcel & Warehousing sectors striving to improve the competitiveness of our customers through Value Added logistic process automation. If you are passionate about creating great employee experience, People Services is the place for you! This role is central to maintaining a cohesive and positive working environment within the HR team, so being hands-on and ready to help with whatever comes up is essential.

This is a great opportunity for any individual who wants to make a direct impact on people and culture.

Role Responsibilities The HR Partner – Employee Relations & Policy is responsible for managing a complex employee relations (ER) caseload while leading the development, implementation, and continuous improvement of employment policies and associated manager guidance.

This is a delivery-focused role, ensuring consistent, legally compliant, and pragmatic handling of ER matters across the business. In addition, the role plays a critical part in creating clear, practical policy frameworks and supporting materials, including letters, toolkits, and manager scripts, to enable effective and consistent people management.

The role will also design and deliver structured training programmes to build manager capability across all areas of employee relations, ensuring managers are confident in handling people matters and applying policies fairly and consistently.

This role will work in close partnership with the UK HR Partnering team, ensuring alignment on business priorities, consistent application of policies, and a joined-up approach to people management across the organisation.

Your responsibilities and activities will include:

Employee Relations Case Management Own and manage a high-volume and complex ER caseload end-to-end, including disciplinary, grievance, performance, absence, and other employee matters

Lead fair, thorough, and legally compliant investigations, producing clear findings and outcome recommendations

Provide practical, risk-based advice and direction to managers, enabling confident and timely decision-making

Ensure cases are managed consistently and resolved within appropriate time frames

Maintain accurate, detailed, and audit-ready case documentation

Identify trends and root causes within ER activity and recommend proactive solutions

Policy Development & Documentation Lead the drafting, review, and implementation of employment policies, ensuring alignment with UK employment legislation and best practice

Develop and maintain a suite of supporting documentation, including:

Manager guidance documents

Step-by-step process flows

Template letters (e.g. invitations, outcomes, warnings)
Manager scripts and conversation guides

Ensure all materials are clear, practical, and user-friendly, driving consistency in application

Regularly review and update policies and materials based on:

Legislative changesER case trends

Feedback from managers and stakeholders

Manager Capability & Training Design, develop, and deliver a structured ER and policy training programme for managers across the business

Lead the end-to-end rollout of training, including content creation, delivery (virtual and face-to-face) & valuation of effectiveness

Equip managers to confidently handle:

Disciplinary and grievance processes

Absence and performance management

Complex and sensitive employee situations

Other responsibilities include

Monitor and analyse ER trends and provide data-driven insights and recommendations

Proactively identify opportunities to reduce risk and improve people management practices

Ensure all ER and policy activity aligns with legal requirements and organisational standards

Contribute to wider HR initiatives and projects to support the delivery of an integrated HR service

Role Qualification and Skills Strong working knowledge of UK employment law, policies, and best practice

Proven experience managing a high-volume ER caseload independently

Demonstrable…