People Lead

Location Hybrid
· London, City of, UK Split your time between home and our office in Hoxton, London (a minimum of 2 days per week).

Team People

Seniority Mid-level

• Closing:10:00am, 21st Aug 2026 BST

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and more than a thousand international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).

Our team is at the heart of our business and it is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background.

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact recruitment

As People Lead, you will play a key role in supporting Unifrog employees to work at their best. You’ll help us to retain a happy and effective team by developing great relationships with team members and making sure that all our internal systems and processes are as efficient as possible.

Your key responsibilities:

People operations

Review, improve, and automate our people processes, including engagement and retention, as well as our people platforms and tools.

Develop, update, and communicate our policies and the employee handbook, ensuring they reflect current laws and best practices.

Collaborate with our People Assistant to manage and maintain Bamboo - our HR system.

Maintain employees’ electronic people files, ensuring documents are filed efficiently and that employee data is up to date on Bamboo.

Update and track employee time off.

Support the Head of People Operations by maintaining key HR metrics and reporting to support data-driven people decisions.

Support the onboarding and offboarding processes.

Employee experience

Learning and development:

Using Learnerbly , track and encourage high-quality usage of our training budgets.

Continually review our professional development policies and processes to support this high take-up.

Promote and set up mentorship, shadowing, coaching, and cross-team learning opportunities.

Coordinate year-round, team-led training sessions, including an annual “Learning at Work Week”.

Facilitate team training as needed.

Plan and implement stand-alone People projects to improve employee experience (e.g. employee engagement, recognition initiatives).

In time, help collate feedback from team surveys and work with the People and Leadership teams to put ideas from the team into action.

Unifrog support

Monitor and manage our People inbox, being the first point of contact for queries and requests from the team (1 day a week equivalent).

Book hotels, conference rooms and training courses for other teams.

Work with the Finance team to support the expenses process.

Equity, diversity and inclusion (EDI)

At Unifrog, everyone is responsible for creating an equitable and inclusive place to work. In addition, each person on the People team also has specific EDI responsibilities which link to their role.

Work…